Note: The job is a remote job and is open to candidates in USA. Blackstraw.ai is an end-to-end technology services company specializing in artificial intelligence and engineering solutions. The Client Partner will serve as a trusted advisor to CIOs and senior technology executives, owning executive relationships, expanding strategic accounts, overseeing delivery governance, and aligning business priorities with technical opportunities.
Responsibilities
- Serve as the primary executive point of contact for CIOs, CTOs, and senior technology leaders
- Build deep, advisory‑level relationships grounded in trust, credibility, and business understanding
- Represent Blackstraw in strategic conversations around transformation, modernization, and organizational priorities
- Own and expand multi‑million‑dollar accounts through strategic planning, opportunity identification, and value articulation
- Develop and execute account strategies that align with client roadmaps and Blackstraw’s capabilities
- Partner with Sales and Delivery to drive renewals, expansions, and new solution adoption
- Oversee delivery health across all engagements within the account
- Ensure projects meet expectations for quality, timelines, and outcomes
- Proactively identify risks, resolve escalations, and maintain executive‑level visibility into delivery performance
- Translate client business problems into actionable technical opportunities for Blackstraw’s teams
- Guide clients through prioritization, budgeting, and transformation planning
- Ensure solutions are aligned with enterprise goals, not just technical feasibility
- Coordinate cross‑functional teams across Blackstraw — delivery, engineering, product, data, and leadership
- Ensure seamless communication, alignment, and execution across all internal stakeholders
- Champion a culture of accountability, transparency, and client‑centricity
Skills
- 10+ years of experience in consulting, digital transformation, or enterprise account leadership
- Proven success managing and expanding large enterprise accounts ($10M+)
- Strong executive presence with the ability to engage CIO‑level stakeholders confidently
- Deep understanding of enterprise IT priorities: modernization, cloud, data, transformation, operating models, and budgets
- Experience overseeing delivery governance across multiple programs or portfolios
- Ability to connect business strategy to technical execution without needing to be a hands‑on technologist
- Experience leading cross‑functional delivery teams across engineering, data, and product
- Background in managing multi‑tower engagements (strategy + delivery + support)
- Strong understanding of digital transformation trends, enterprise architecture, and organizational change
- MBA or equivalent business‑focused advanced degree
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