Note: The job is a remote job and is open to candidates in USA. Plus Relocation is a company that focuses on creating smarter mobility programs through data insights. As a Client Analyst, you will analyze client data and collaborate with various teams to deliver insightful reporting and improve client strategies using AI-assisted analytics and automation tools.
Responsibilities
- Actively pursue opportunities to utilize AI-assisted analytics, reporting automation, and data delivery tools to improve reporting efficiency and quality
- Create and deliver customized, insightful reporting in collaboration with the Client Relations team and Plus clients, ensuring deliverables are accurate and timely
- Perform reporting analysis to make connections between, and offer insights on, program results, client strategy and operating performance
- In addition to Client Relations, assist Business Development, Consulting Services and other Plus teams in analyzing client data for recommendations, trends, benchmarking, etc
- Assist in the preparation of presentations and reports for clients and internal stakeholders
- Support in the development and creation of client strategic reviews
- Work with the implementation team to onboard new accounts
- Collaborate with team members and clients to effectively identify and resolve problems, as well as use new concepts, processes and technologies to create efficiencies
- Proactively offer suggestions for improvement of processes and efficiencies
- Maintain consistent and reliable attendance
- Maintain positive, professional relationships with external partners and colleagues
- Proactively protect internal and external confidential information by complying with all security policies
- Maintain accurate 'real time' records in all Plus systems
Skills
- Minimum 2–3 years of experience in finance, analytics, or a related field
- Strong customer service and organizational skills
- Ability to work effectively in a fast-paced environment
- Ability to be a self-starter and work autonomously, as well as be part of a successful team
- Excellent verbal and written communication skills
- Proficient in Microsoft Office applications, including advanced knowledge of Excel
- Ability to respond resourcefully and constructively to new demands, priorities, and challenges
- Demonstrate initiative and ability to learn new software programs or applications that are used in Plus's business operations
- Effective and proactive problem-solving skills
- Excellent numerical and analytical skills
- Strong attention to detail
- Experience with or strong interest in AI-assisted analytics, reporting automation, and data workflow tools and SQL reporting
- College degree preferred or equivalent experience
- Global mobility industry experience preferred but not required
Benefits
- Annual discretionary profit-sharing bonus
- Paid floating holiday
- 401(k) retirement contributions
- Multiple medical plan options with a significant portion of premiums paid by the company
- Dental and vision coverage
- Health Savings Account (HSA) with employer contributions
- Paid Time Off (PTO) and paid volunteer hours
- Company-paid life, AD&D, short- and long-term disability insurance
- Employee Assistance Program (EAP)
- Wellness incentives and strengths-based development culture
- Flexible work options (hybrid or remote)
Company Overview