Note: The job is a remote job and is open to candidates in USA. Marsh People Solutions is hiring a Client Administrator for the Leadbetter team. The role provides technical support to Client Executives and clients by maintaining insurance policies, processing new and renewal business paperwork, managing client records, and supporting account reconciliations.
Responsibilities
- Process paperwork for new and renewal business to include:
- Prep Acord forms and other documents required for submission
- Maintain client level details in agency management system
- Binders
- Management and production of renewal certificates
- Policies
- Invoices
- Finance agreements
- Endorsements
- Audits
- Perform account reconciliation
- Assist in the processing of final audits
- Become proficient in the use of technology systems, software, and tools such as EPIC and Indio
- Establish and maintain positive and effective working relations with other associates and clients
Skills
- A high school diploma and 1-2 years insurance related experience or professional office experience
- Obtain and maintain a valid Alaska Business Insurance License
- Obtain a Surplus Lines License in the first 2 years
- Achieve an AINS or INS Designation
- Have willingness to pursue continuing education in the form of insurance designations and professional development training
- Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
- Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities
- Strong oral and written communication skills and the ability to work with all levels of staff
- Strong customer service orientation (internal customer focus)
Benefits
- Location: Anchorage, Alaska (Remote or On-site)
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
- This position may be eligible for performance-based incentives
- Health and welfare benefits
- 401K savings and other retirement programs
- Employee assistance programs
Company Overview