Note: The job is a remote job and is open to candidates in USA. Gallagher is hiring a Commercial Lines Claims Account Manager to serve large-market accounts and deliver claims-related service and solutions. The role coordinates with clients, brokers, underwriting, risk control, and internal departments to resolve account issues and address client questions.
Responsibilities
- Works primarily with large market accounts, serves as liaison for all service, maintenance and set-up issues related to assigned accounts
- Works with Underwriting and Risk Control staffs on account issues
- Conducts New Business orientations, including Claims Reporting, coding, and any special service issues
- Single point of contact for any service concerns or general questions, both account and broker
- Negotiates and communicates special handling instructions, assuring compliance
- Facilitates interdepartmental communications to address questions client may have concerning billing, legal questions, financial impact, etc
Skills
- Associate's degree
- 5 years related experience in insurance, and multi-line claims adjusting
- Licensed or certified in all states in which claim oversight and direction is being provided
- Bachelor's degree preferred
Benefits
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
- Fully remote work
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