Note: The job is a remote job and is open to candidates in USA. Cantex is seeking a Case Management Administrative Assistant to provide administrative and operational support to its Regional Case Management team. The role manages healthcare authorizations, prepares and submits clinical documentation, maintains accurate records, and communicates with facilities, Managed Care Organizations, and Case Managers in support of patients in skilled nursing facilities.
Responsibilities
- Verify active authorizations and communicate status updates to facilities and assigned Case Managers
- Track concurrent authorization due dates and ensure timely submission
- Build complete concurrent review packets for MCO submission, including: – Authorization number – Face sheet – Insurance information – Medical records – PT/OT/ST documentation
- Submit clinical packets and reports to MCOs via fax or electronic portals
- Upload confirmation pages or submission receipts into the EMR
- Monitor and track concurrent authorization reviews for extension requests
- Communicate authorization extensions, expirations, and updates to MCOs and facility Case Managers
- Assist Case Managers and facilities with active authorizations, denials, and appeals
- Follow up on inactive authorizations for patients who remain admitted
- Maintain accurate documentation and ensure timely distribution of required materials
- Perform other duties as assigned
Skills
- High school diploma or equivalent required
- Proficient with EMR systems
- Proficient with Excel, Microsoft Office, and Adobe PDF
- Strong organizational skills with the ability to meet strict deadlines
- Ability to perform effectively in a fast‑paced environment
- Excellent written and verbal communication skills
- Two (2) years of hospital or healthcare experience preferred
- Medical Assistant certification preferred
Benefits
- Performance-based bonus opportunities
- Comprehensive health, dental, and vision insurance
- Additional supplemental benefits (life insurance, disability, accident, etc.)
- 401(k) with company match
- Generous paid time off (PTO/Sick)
- Clear career growth and advancement opportunities
- A supportive and vibrant company culture
- Many more employee perks and benefits
- CEU reimbursement
- Vacation
- Sick time
- Holidays
- Medical, dental, and supplemental insurance plans
Company Overview