Note: The job is a remote job and is open to candidates in USA. ISS Solutions helps clients meet a variety of goals through technology and IT infrastructure support services. The Business Development Manager will develop, close, and manage new business with a focus on service desk offerings, collaborating with various departments to create customized solutions for clients.
Responsibilities
- Develop plans to grow service desk business by targeting medium and large corporate clients
- Actively contact prospects and assigned clients to build a pipeline of new business opportunities
- Build relationships with prospects and clients that enhances loyalty by providing effective account management
- Maintain on-going contact with existing, new and prospective clients, especially key influencers, decision makers, department heads and user groups
- Execute selling strategies to minimize the sales cycle and maximize the closing of new business
- Create marketing programs to attract prospects and develop new business
- Monitor competitors' selling strategies. Use this intelligence to develop competitive selling strategies
- Keep apprised of new service or product offerings of the company as well as the marketplace's newly emerging services and product offerings
- Profile and maintain information on prospecting and clients with the intentions of reporting on activities, trends and results of prospects and clients
- Coordinate and conduct executive briefings
Skills
- Must have a minimum of five years selling IT infrastructure support services solutions to medium and large corporate clients
- BS in Business or related field, or equivalent experience
- Knowledge and understanding of market dynamics and current trends in the IT market
- Knowledge and understanding of IT requirements, codes, regulations and standards; service vendors and insurance service agreements; IT risk management; computerized maintenance management systems; IT needs and expectations of the managed services function
- Strong communication and computing skills. Ability to interface and present at the executive level
- Knowledge of computer hardware, networks and services
- Work is typically performed in an office environment
- Must be able to travel as needed for customer meetings, vendor and association events, etc
- Must have reliable transportation and possess a valid driver's license
Benefits
- Medical/dental insurance
- Paid holidays
- Paid time off
- 401K with a generous company match
- Company paid long-term and short-term disability
- Life insurance
- Flexible spending accounts
Company Overview