Note: The job is a remote job and is open to candidates in USA. Railbookers Group is a travel company that emphasizes the journey as much as the destination. They are seeking an experienced sales professional to develop trade support for their brands in Asia, focusing on relationship management, sales strategy, and problem-solving to drive growth in the market.
Responsibilities
- Develop and maintain strong relationships with key travel agency and GSA partners to increase Railbookers trade sales
- Conduct regular business review meetings with partners, communicating progress toward override targets
- Identify and pursue new business opportunities within existing accounts
- Participate in virtual and in-person travel partner conferences, trade shows, and training events
- Manage co-op marketing budgets for assigned trade partners with approval from VP Global Sales
- Monitor the performance of travel agency and GSA partners on a weekly, monthly & yearly basis
- Achieve daily, weekly, and monthly goals in accordance with specified KPIs and performance guidelines
- Develop and execute joint consumer presentations and virtual travel talks to support the trade
- Make daily outbound calls and in-person visits to travel agent partners in Singapore
- Travel to other Asian source markets to conduct agent training and business review meetings with local partners
- Conduct online and in-person training presentations for travel agents and consumer webinars as needed
- Ensure travel agent partners are kept up to date with the latest brand information, including itineraries, brochures, and product enhancements
- Intercept customer service issues from travel agents and work with the Guest Relations department to ensure prompt and satisfactory resolution
- Use creative concepts to resolve complex issues successfully, focusing on company objectives
- Model the RBG Values and Ways of Working, coaching and inspiring more junior team members
- Build productive and stable working relationships with internal functional teams and relevant cross-functional stakeholders autonomously
- Actively seek diverse perspectives for continuous learning, feedback, and growth
- Conduct retrospectives for improvement and share insights for broader functional enhancements
Skills
- 7+ years of proven inside and/or outside sales experience in the travel industry
- Demonstrated experience in partnership management or business development roles within a consumer-focused industry
- Bachelor's degree or equivalent, preferably in a related field
- Proven success and skill in negotiating and closing business with accounts
- Excellent verbal and written communication skills
- Working knowledge of Microsoft Outlook, Word, and Excel or similar
- Valid driver's license and ability to travel for partner events and internal FAM trips (2-7 days as needed)
Company Overview