Note: The job is a remote job and is open to candidates in USA. Lingo Systems LLC is hiring a Business Development Manager to grow new business for translation, localization, and related language solutions. The role owns the sales cycle from prospecting through contract execution and handoff, while building client relationships and partnering with internal teams on solutions and proposals.
Responsibilities
- Proactively identify, prospect, qualify, and close net-new business within an assigned U.S. territory or market segment, with primary emphasis on self-generated opportunities
- Own the full sales cycle from target-account research and outreach through discovery, solution development, proposal, negotiation, contract execution, and handoff to delivery
- Build and maintain a qualified pipeline through outbound prospecting, referrals, networking, industry events, and coordinated marketing activity
- Achieve assigned bookings, revenue, pipeline, and activity targets; maintain territory, account, and opportunity plans that support quota attainment
- Identify client business needs and position LanguageLine's translation, localization, and related language solutions using a consultative, value-based approach
- Maintain knowledge of the market, competitors, and emerging language and AI-enabled solutions to strengthen prospecting and client conversations
- Lead discovery with business, procurement, operational, and technical stakeholders; gather requirements and coordinate internal subject-matter experts as needed
- Partner with Project Management, Operations, Finance, Legal, and other teams to develop accurate estimates, solution designs, proposals, RFP, RFQ, and RFI responses, statements of work, and commercial terms
- Obtain required internal approvals before submitting pricing, proposals, or contractual commitments to clients
- Deliver presentations and proposals, address objections, negotiate within approved parameters, and move opportunities to close
- Maintain complete and timely client, activity, opportunity, pipeline, next-step, and forecast data in Salesforce or other approved systems
- Coordinate a clear post-sale transition to the Project Management team, including scope, commitments, risks, and client expectations
- Follow sales, contracting, pricing, quality, confidentiality, and information-security policies throughout the sales process
- Develop credible relationships with prospective clients and key decision-makers, serving as the primary commercial contact during the sales cycle
- Maintain appropriate contact with newly won clients during implementation and partner with delivery teams to resolve commercial or expectation-setting issues
- Represent LanguageLine Solutions at client meetings, conferences, trade shows, and industry events; travel within the United States as business needs require
- Share client feedback, competitive intelligence, and market trends with Sales, Marketing, Product, Operations, and leadership to improve positioning and solutions
- Support cross-functional process and quality improvement initiatives related to the customer journey and sales-to-delivery handoff
- Maintain current knowledge of translation, localization, language technology, and relevant AI services through ongoing professional development
- Perform other duties as assigned
Skills
- Three or more years of quota-carrying business-to-business sales or business development experience selling professional services, technology, AI services, or other complex solutions
- Demonstrated hunter track record of creating pipeline and closing net-new business while meeting or exceeding assigned sales goals
- Experience managing the full sales cycle, including outbound prospecting, discovery, proposals or RFP responses, pricing, negotiation, contracting, and handoff
- Experience working independently across remote, cross-functional teams and managing multiple complex opportunities at different sales stages
- Consultative and solution-selling skills, including discovery, business-case development, value positioning, objection handling, and closing
- Strong outbound prospecting, lead qualification, account research, territory planning, and pipeline-development skills
- Commercial and financial acumen, including pricing, margin awareness, deal structuring, and contract negotiation within approved authority
- Clear written and verbal communication, presentation, and persuasion skills with senior business, procurement, operational, and technical stakeholders
- Strong organization, follow-through, and prioritization across multiple opportunities, deadlines, and internal contributors
- Ability to build credible relationships while maintaining confidentiality, sound judgment, and professional conduct
- Working knowledge of translation and localization workflows, pricing, and project delivery, or the ability to learn the language-services business quickly
- Ability to interpret sales activity, conversion, pipeline, and forecast data and use it to improve execution
- Candidates must be authorized to work in the US without the need for visa sponsorship. At this time, Teleperformance Specialized Services Companies does not offer visa sponsorship for this position
- Bachelor's degree in business, marketing, communications, international business, or a related field is preferred
- Translation or localization industry experience is preferred
- Proficiency with CRM, pipeline, and forecasting practices; experience with Salesforce is preferred
- Familiarity with software, AI-enabled services, language technology, or other technology-enabled solutions is preferred
Benefits
- Remote - United States
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