Note: The job is a remote job and is open to candidates in USA. The hiring company is seeking an experienced Business Analyst to support warehouse management system initiatives. The role focuses on gathering and documenting requirements, supporting Manhattan Active WMS implementations and enhancements, coordinating integrations, testing solutions, troubleshooting production issues, and assisting with training and go-live activities.
Responsibilities
- Gather, analyze, validate, and document business requirements for Manhattan Active WMS (MAWM)
- Prepare BRDs, FRDs, SOPs, process flows, workflows, and functional specifications
- Collaborate with business users, warehouse operations, IT teams, and stakeholders on WMS enhancements and implementations
- Perform fit-gap analysis and support migration from legacy WMS to Manhattan Active WMS
- Develop and execute test cases and support SIT/UAT
- Validate solutions against business and functional requirements
- Coordinate integrations with ERP, TMS, conveyor systems, and warehouse automation
- Troubleshoot and support production issues
- Support user training, go-live, hypercare, and post-production activities
- Participate in Agile/Sprint development and implementation activities
Skills
- * Hands-on experience with **Manhattan Active WMS (MAWM)** or Manhattan WMS
- * Strong understanding of warehouse processes:
- + Receiving
- + Inventory management
- + Picking
- + Packing
- + Shipping
- * Strong experience in **business analysis and requirements gathering**
- * Requirements documentation and **process mapping** experience
- * Strong **test case writing and execution** experience
- * Knowledge of WMS integrations with **ERP, TMS, and warehouse automation systems**
- * Excellent **communication and stakeholder-management** skills
- * Strong organizational and interpersonal skills
- * Experience with **Agile methodology and Sprints**
- * Experience with **cloud-based applications**
- * WMS migration experience
- * Warehouse transformation experience
- * Supply Chain / Logistics domain experience
- * Approximately **6–8+ years of relevant Business Analysis experience**
- * Experience working in **small-company environments**
- * Experience implementing or supporting **AI/NLP/LLM models**
- * Familiarity with **Databricks or a similar data/AI platform**
- * Strong project-management capabilities
- * Around **10 years of overall Business Analyst experience** preferred
Company Overview