[Remote] Associate Director Business Development - BPO services

Note: The job is a remote job and is open to candidates in USA. Infosys BPM Limited is a leading provider of business process management services globally. The Associate Director of Business Development will focus on building relationships within existing accounts and selling new service offerings, while collaborating with industry talent to develop innovative solutions for clients.

Responsibilities

• Work towards enhancing market share by performing market development and competitive analysis for the segment in the account portfolio
• Work towards opening diverse service lines in the account
• Prepare proposals and SOWs in the portfolio
• Provide business led view on items of contract negotiations
• Identify and pursue opportunities with different departments / buyers within client organization to expand the Infosys footprint
• Work towards maintaining healthy client relationships

Skills

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• 7+ years of experience, with strong sales/relationship management/account management experience within the BPM industry
• 7+ years of experience in the Services, Utilities, Telecom, Oil & Gas industries, with good exposure and understanding of the B2B business space
• 5 + years of strong sales/relationship management/account management experience in BPM industry
• Experience in nurturing client relationships and growth by selling BPM service offerings like Finance & Accounting, Supply Chain, HR Outsourcing, Customer Service, Industry specific solutions in one or more of the verticals – Services, Energy, Telecom, Utilities
• Experience selling BPM services and solutions to clients
• Strong understanding of the outsourcing industry
• Business case creation
• Financial ratios and analysis
• Presentation skills
• Ability to learn and appreciate business processes of Infosys and the client organization
• Analytical ability
• Ability to display initiative and work in a dynamic environment

Company Overview

Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. It was founded in 2013, and is headquartered in Kyiv, Kyyiv, UKR, with a workforce of 10001+ employees. Its website is https://prodboard.com.

Company H1B Sponsorship

Infosys BPM has a track record of offering H1B sponsorships, with 2403 in 2026, 5770 in 2025, 5904 in 2024, 7774 in 2023, 7652 in 2022, 5598 in 2021, 9512 in 2020. Please note that this does not guarantee sponsorship for this specific role.