Note: The job is a remote job and is open to candidates in USA. Keen Decision Systems is an AI-driven marketing platform that empowers marketing leaders and finance teams to make data-driven, future-focused business decisions. The Analyst role involves supporting clients in improving their Marketing and Media Planning using the Keen Platform, focusing on data manipulation, model quality checks, and optimizing marketing plans.
Responsibilities
- We will teach you how to use all the features of the Keen Platform to drive our Client’s desire to measure marketing and make investment decisions differently
- Provide and Teach Data Manipulation and Management Services
- Direct data aggregation, cleansing, and uploading into the Keen Platform
- Data Source integration support with Client Users
- Provide and Teach Model Quality Checks
- The Keen Platform generates a model of the Client’s business - you will review the inputs and outputs of these models to ensure the model meets our quality standards as well as supports our account strategy. QC includes checking for model statistical fit, tactic ROIs, data quality, and narrative support
- Collaborate with Sr. Analysts to suggest changes to models if needed, to improve model health and support the narrative the Client is looking for
- Provide and Teach Support Plan Optimizations
- You will be responsible for configuring and running Optimized Marketing Plans that align to the Account Director strategy and/or Client’s planning goals
- You may be called upon to conduct 1:1 Training with Client Users on how to use the Plans feature Keen Platform
- Provide & Teach Support Narrative & Story-Telling Deck Generation
- A Plan is only as good as the Story supporting it; you will support the Account Director’s story needs by configuring the Reporting features of the Keen Platform to drive the account strategy
- You will also regularly download the PowerPoint Export of the Reports from Keen Platform and develop an initial draft of the story to be used by Account Directors and/or Clients
- You will be expected to attend (remotely) key meetings between the Account Director and client contacts such as Top-to-Tops, Quarterly Business Reviews, and other conversations that are informed by and inform the Client Narrative
- Ongoing Troubleshooting & Support
- Troubleshooting with & for clients, supporting, and refining models as needed, ensuring they fit clients’ business objectives and driving success
- Monitor model updates for expanding accounts, offering technical support and identifying opportunities for further optimization
- Provide feedback to product development for platform enhancements that improve the client experience
Skills
- You love business software. You love using it. You want to use it all day. (Because you will!)
- You love Excel. You love data. You love looking at, organizing, and playing with data in Excel
- You love PowerPoint. You know how valuable it is to put together a good deck, and you love doing it
- You love to do good work, and it's the only type of work you do
- You love to learn and are a self-starter for learning new things. (We'll teach you all about Bayesian modeling - unless you teach yourself)
- 2+ years of experience in a combination of any of the following in academic or professional experience: Marketing Analytics, SaaS Customer Success, Data Cleansing & Management
Benefits
- Our work week is Monday - Thursday. Your Friday is yours to use as you desire.
- Offer all employees a three-day weekend.
- Fully remote work from anywhere within the United States.
Company Overview