Note: The job is a remote job and is open to candidates in USA. Torq is a cybersecurity company developing an AI-native autonomous SecOps platform for security teams. The AI Solutions Engineer will map manual business processes and deliver AI-powered automations, workflows, agents, and internal tools while integrating systems across Finance, HR, Sales, Support, Marketing, and IT.
Responsibilities
- Map manual, repetitive business processes end-to-end across the company - Finance, HR, Operations, Marketing, and the revenue funnel - and identify high-impact automation opportunities
- Own automation delivery from idea to production: translate requirements from non-technical stakeholders and design, build, test, and ship working solutions
- Build automated workflows using platforms like n8n, Zapier, Make, Tray.io, or Workato
- Design, build, and deploy AI agents that plug into real business workflows - embedding LLM APIs for use cases like ticket classification, document data extraction, and automated summarization, and applying RAG and memory patterns so they can reason over company knowledge
- Vibe code complete internal tools end-to-end using AI coding assistants - from rapid prototype (POC) validated with business users to something people actually use in production
- Connect internal systems (CRM, ERP, ticketing, Google Workspace/Microsoft 365) via APIs and webhooks, including AI-powered workflows for Marketing and Revenue teams — lead enrichment, campaign reporting automation, and pipeline data hygiene
- Monitor, maintain, and continuously improve existing automations - documenting processes and training internal process owners along the way
Skills
- 3+ years of hands-on experience building automations or AI-powered workflows, including implementing AI/ML tools into operational workflows
- Solid working knowledge of LLMs - how they work, their capabilities and limitations, and how to get reliable output from them
- Hands-on, practical experience with at least one AI automation/workflow platform: n8n, Zapier, Make, Tray.io, or Workato
- Comfortable "vibe coding" - using AI coding tools (e.g. Cursor, Claude Code, Replit) to build and ship a complete project end-to-end
- Understanding of AI agent workflows - how to design, build, and deploy AI agents - plus working knowledge of RAG (Retrieval-Augmented Generation) and agent memory concepts
- Automation-first mindset and data-driven systems thinker - you look at any manual process, know how to map it end-to-end, and instinctively see how to automate it - with experience on a complex business systems stack (Salesforce, HubSpot, NetSuite, Gong, or equivalent)
- Excellent communicator - able to translate operational complexity into clear narratives for executives and cross-functional partners - with familiarity with revenue and marketing systems and workflows (CRM data flows, campaign automation, lead scoring, or pipeline reporting)
- Experience automating or supporting GTM/Revenue-adjacent processes
Company Overview