Note: The job is a remote job and is open to candidates in USA. Cigna Healthcare, part of The Cigna Group, is dedicated to improving the health and vitality of the people it serves through Cigna Healthcare and Evernorth Health Services. The Senior Representative provides high-level administrative support to Pharmacy Benefit Services Operations leadership by managing calendars, meetings, travel, expenses, presentations, communications, and operational projects. The role also coordinates logistics, handles confidential information, and supports leaders and administrative professionals in a fast-paced environment.
Responsibilities
- Provides administrative services for senior level leadership, including calendar management, expense reporting, and other administrative support
- Supports Pharmacy Benefit Services Operations leadership meetings, team events, and business initiatives, including event planning, coordination, communications, and day-of support as needed
- Produces, updates, and edits presentations and other materials using PowerPoint, Excel, and Word
- Leverage AI-enabled productivity tools to efficiently prepare meeting materials, agendas, summaries, and completion of follow-up actions as needed
- Handle sensitive information with the utmost discretion and always maintain confidentiality
- Process and track expense reports, ensuring timely submission and adherence to company policies
- Arrange domestic and international travel, including flights, accommodations, transportation, and itineraries
- May support broader Pharmacy Benefit Services Operations administrative services projects in partnership with other teams or locations
- Communicates professionally and collaborates with internal matrix partners, leaders, team members, and business partners
- Backs up other administrative professionals when needed
- Performs additional responsibilities as assigned
Skills
- High school diploma or GED required
- Strong computer-based technical skills, including Excel (pivot tables, v-lookups), PowerPoint, Outlook, Word, MS Teams, internet/web navigation
- Detail-oriented with exceptional follow-up skills and the ability to think proactively, anticipate needs, and address potential challenges before they arise
- Strong written and verbal communication
- Ability to work in a production-like, fast-paced environment and adapt quickly to change, with the ability to manage, prioritize, and work on numerous projects at one time
- Strong organizational skills with the ability to work both independently and in a team environment
- Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of customers, leaders, and business partners and understanding the consequences of actions
- Familiarity with AI-enabled productivity tools is preferred to enhance meeting preparation, documentation, and overall operational efficiency
- 3+ years of experience as an Administrative Assistant, with demonstrated ability to support multiple senior leaders preferred
- Health care or Pharmacy Benefit Services Operations background with general understanding of business processes preferred
Benefits
- Eligible to participate in an annual bonus plan
- Medical, vision, dental, and well-being and behavioral health programs, offered starting on day one of employment
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Remote work
Company Overview
Company H1B Sponsorship