Note: The job is a remote job and is open to candidates in USA. BGBx is an independent commercial solutions partner serving pharmaceutical and life science companies through consulting and communications. The Account Supervisor oversees day-to-day execution of assigned accounts and projects, manages client relationships and cross-functional workflows, and mentors Account Executives while ensuring work meets quality, budget, timeline, and client objectives.
Responsibilities
- Lead day-to-day execution across assigned accounts and projects, ensuring deliverables are completed on time, within budget, and aligned with client objectives and quality standards
- Serve as a primary client contact for ongoing executional work, maintaining proactive communication, responsiveness, and strong client relationships
- Partner cross-functionally with Strategy, Creative, Medical, Operations, and Project Management teams to support seamless workflow management and integrated execution
- Identify opportunities to improve operational efficiency, optimize workflows, and strengthen team collaboration to drive high-quality work and client satisfaction
- Anticipate project challenges and proactively develop solutions to keep projects and teams on track
- Support preparation for client meetings, presentations, and status updates, ensuring clear communication and alignment across stakeholders
- Oversee and mentor Account Executives by providing guidance on timelines, client communication, accuracy, quality of work, and overall professional development
- Participate in client-related travel as required, including local (tri-state) and domestic travel, with potential for international travel
Skills
- 4-6 years of relevant experience in account services within an advertising agency or related industry required
- Bachelor's degree required; advanced degree in business, science, or a related field preferred
- Experience supporting multiple brands, therapeutic areas, and client organizations
- Strong organizational, communication, and relationship-management skills
- Ability to manage multiple priorities in a fast-paced environment
Benefits
- Health care insurance
- Retirement plans
- Generous paid time off and holidays
- Wellness benefits
- Life insurance
- Learning and development opportunities
- Other resources that support employees throughout their careers
- Additional benefits may be available based on your location
- This position may be performed remotely within the United States
Company Overview