Note: The job is a remote job and is open to candidates in USA. Aya Healthcare is a rapidly growing healthcare workforce solutions provider offering tech-enabled services and contingent labor management solutions. The Account Manager, Specialty Lines manages and grows healthcare facility accounts, drives staffing demand and contract utilization, reactivates inactive clients, and builds long-term customer relationships.
Responsibilities
- Manage and grow a group of small accounts by building strong relationships, spotting opportunities to expand services, and driving thoughtful upsell and cross-sell conversations
- Proactively cold call dormant and inactive accounts to reintroduce our services, uncover new opportunities, and win back business
- Cultivate and maintain valuable relationships with current clients
- Reach out to prospective and existing facilities by phone, email, and in person to drive utilization of existing contracts and secure active staffing requisitions
- Manage a high volume of activity in a fast paced environment while maintaining urgency and follow through
- Ensure the satisfaction of our client facilities through proactively meeting their staffing needs
- Persistently generate client leads through strategic planning and referrals
- Ability to work in a fast-paced environment and maintain a sense of urgency
- Negotiate contracts with healthcare facilities resulting in mutually beneficial terms
- Take initiative in professional development and continuously look for ways to improve performance and results
Skills
- Bachelor's Degree (direct industry experience can be substituted)
- Proven success in a metrics driven environment
- Client centered mentality and passion for customer service
- Ability to relate to a variety of people and sustain meaningful relationships
- Ability to anticipate client needs and take initiative to satisfy them
- Strong motivation to achieve results and meet goals
- Ability to work in fast-paced environment and maintain a sense of urgency
- Self-motivated and achieve goals
- Obsessed with creating great experiences for our clients
- Outside the box thinkers
- Career oriented with a desire for advancement
Benefits
- Generous 401(k) match
- Reimbursements and discretionary bonuses for those that are eligible and where required by applicable law
- Paid sick leave in accordance with all applicable state, federal, and local laws; Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked
- Celebrations! We hit our goals and reward ourselves.
- Company-sponsored virtual events, happy hours and team-building activities
- A special treat on your birthday
- Unlimited DTO — we believe in time off!
- Virtual yoga, meditation or boot camp classes offered daily
- Commission
- Bonuses subject to the role and your manager’s discretion
Company Overview