Note: The job is a remote job and is open to candidates in USA. Envision Pharma Group is a medical communications company focused on creating, communicating, and commercializing value for clients and accelerating patient access to life-changing treatments. The Account Manager will manage and grow publication-focused client accounts, oversee project delivery and client service, coordinate internal teams, manage budgets and account performance, and support business development.
Responsibilities
- Project & Client Management: Lead day-to-day client interactions and oversee project delivery from briefing to completion. Coordinate internal teams to ensure timely, compliant, and high-quality execution of deliverables
- Strategic Delivery: Understand client objectives, industry regulations, and internal SOPs to ensure consistent alignment. Troubleshoot delivery challenges and take proactive steps to resolve issues
- Team Collaboration: Work closely with Scientific leads to align on strategy, content, and planning. Support team members by providing guidance and mentoring where needed
- Account Oversight & Growth: Maintain strong client relationships, monitor satisfaction, and manage account performance. Oversee financial processes including budget preparation, scope management, invoicing and forecasting
- Business Development: Identify and support new business opportunities within existing accounts. Contribute to proposals and support pitches
- Operational Contribution: Participate in cross-functional initiatives and working groups to enhance company processes and services
Skills
- We are looking for medical or life science specialists with a passion for scientific communication to join our Envision Medical Communications team
- Demonstrable experience in a client-facing, project or account management role in a medical communications agency environment
- Prior experience working on a publications focused account is essential
- Experience managing complex projects, with the ability to take on financial management
- Proven ability to build strong and positive relationships with clients and other external stakeholders
- Ability to lead and motivate a team, preferably with experience mentoring others
- Excellent organisational skills and ability to adapt in a fast-paced, dynamic environment
- Outstanding communication and interpersonal skills, with the ability to convey complex information clearly and persuasively
- Proficiency in MS Office Suite and publication planning software such as iEnvision
- Ability to lead and motivate a team, preferably with experience mentoring others
Company Overview