Note: The job is a remote job and is open to candidates in USA. Ziffity Solutions is an eCommerce firm and official Adobe Silver partner that specializes in building eCommerce experiences. They are seeking an Account Manager to develop and strengthen relationships with clients, identify growth opportunities, and lead account strategy and planning.
Responsibilities
- Develop and strengthen relationships with decision makers and influencers in the customer organization and drive penetration in various functions
- Identify opportunities of growth in the account and lead account strategy and planning
- Responsible for using knowledge of key client challenges to seek new opportunities for increased revenue, proactively driving these internally and presenting them to the client
- Lead proposal development, negotiation and commercial terms for deals
- Push for higher value/value added services and solutions to the customer in line with Ziffity’s offerings
- Act as the main point of contact for clients (with support from offshore Project Manager)
- Support the solutions teams with customer perspectives and competitive intelligence to develop new solutions
- Be driven to achieve the annual revenue targets
- Maintain a no-due status on all client payments
Skills
- 15-20 years of experience in IT Services industry with solid background in IT Delivery for the most part and the recent years in Account Management
- Strong knowledge of global delivery model and methodologies
- Ability to present and interact at Cxo levels, and have consultative sales capability
- Ability to work and collaborate across other teams in various service lines and anchor together for the account
- Demonstrated ability to drive exponential pipeline growth within accounts
- Knowledgeable in multiple technical areas, specifically Digital solutions, Cloud & DevOps would be a plus
- Superb attention to detail and organization skills
- Outstanding interpersonal, written and presentation skills
- Under graduate degree or post-graduate degree in Computer Science or related field
Company Overview