Note: The job is a remote job and is open to candidates in USA. Envision Pharma Group is a company focused on accelerating patient access to life-changing treatments through solutions that create, communicate, and commercialize value for clients. The Account Manager serves as the primary client contact, maintains relationships and satisfaction, oversees projects and deliverables, supports financial management, and identifies growth opportunities.
Responsibilities
- Provide a single point of contact for assigned clients
- Assist clients with overall communication objectives and the healthcare market in which they operate
- Ensure all activities are compliant with applicable regulations and industry standards
- Identify additional products and services which can best meet the clients' needs
- Provide detailed information to team to ensure a thorough knowledge of client
- Maintain oversight of client related projects to ensure completion based on established timelines and budget
- Review the content of all deliverables to ensure client acceptance
- Ensure timely resolution of client issues, engaging other internal teams as necessary to resolve
- Support the financial management of assigned clients based on established processes and regulations
- Provide information for monthly account forecasting and participate in planning activities
- Identify and pursue growth opportunities within assigned clients and participate in other divisional business development activities
- Other duties as assigned
Skills
- High school diploma or equivalent required
- Minimum 3 years of client or account management experience required
- Knowledge of financial management practices
- Knowledge of account management best practices
- Skill organizing and prioritizing work
- Skill working with individuals at all levels in the company
- Skill documenting processes
- Ability to manage multiple projects and changing priorities
- Ability to promote a positive team environment
- Ability to work within deadlines
- Ability to persuade, build consensus, and gain cooperation from others to accomplish goals
- Ability to communicate effectively and professionally verbally and in writing
- Ability to thrive in a culture of ownership, delivery, and innovation
- Ability to work effectively and collaboratively in a globally distributed organization
- Ability to solve problems, utilizing available resources
- Ability to work independently and in a team environment
- Ability to accurately perform job duties
- Advanced degree preferred
- Experience managing complex projects preferred
Company Overview