Note: The job is a remote job and is open to candidates in USA. Liberty University is the hiring organization for this position. The Academic Progress Analyst I supports the Assistant Registrar for Academic Support and represents the Registrar’s Office by assisting students, faculty, and staff with registration, academic progress, attendance, and related institutional processes.
Responsibilities
- Complete registration and drop requests received from students and departments through direct interactions, email, phone calls, and online forms. Processing of unofficial and official withdrawals and validation of FN (failure for non-attendance) grades as needed
- Communicate with students, staff, faculty, and other university departments in order to advise them on institutional policies and federal regulations pertaining to attendance and academic activity
- Assist students with Registrar-related inquiries in person at the Student Service Center
- Complete assessment registration and reset requests that are received through the assessment inbox
- Evaluate and complete requests for late registration, independent study registration, audit registration, and section switches
- Evaluate students for non-attendance and drop students who have not engaged in the course
- Provide assistance to professors in assigning/extending Incomplete extensions
- Occasionally required to assist with events outside of normal business hours, including but not limited to Commencement exercises
- Other tasks as assigned
Skills
- A bachelor's degree and a minimum of one year of Registrar or other relevant experience is required
- Strong computer skills are required
- Must possess well-developed communication skills with an emphasis on written communication skills
- Must be proficient in academic processes and regulations and how they apply to student situations
- Must be capable of high-level reasoning for solving complex problems
- Must be capable of advanced logic-based decision-making
- Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information
- Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
- Possess public communication skills that allow for professional representation of Liberty University to a variety of business and community customers and associates
- Strong organizational skills
- Excellent computer skills
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
- Occasionally required to travel to local and campus locations
- Frequently required to sit for extended periods to perform deskwork or type on a keyboard. (If not administrative duties, such as labor, define general physical abilities
- Regularly required to hear and speak in order to effectively communicate orally
- Occasionally required to stand, walk, and climb stairs to move about the building
- Handle materials, reach overhead, kneel, or stoop in order to conduct business
- Regularly lift 10 or fewer pounds
- Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position
Benefits
- The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.
- Hybrid
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