We are looking for a detail-oriented and client-focused Travel Experience Support Coordinator to join our team. In this role, you will play a key part in ensuring travelers feel confident, prepared, and excited before their trips by providing guidance, support, and clear communication throughout the pre-travel process.
Key Responsibilities
• Communicate with clients via phone, email, and messaging platforms in a professional and timely manner
• Review itineraries with clients and assist in confirming travel arrangements
• Provide essential information about destinations, travel requirements, and trip preparation
• Conduct pre-departure follow-ups to ensure clients are fully prepared
• Address client questions, concerns, and special requests with a solutions-oriented approach
• Maintain accurate records of client interactions and updates
Ideal Candidate
• Excellent written and verbal communication skills
• Strong organizational skills with high attention to detail
• Ability to work independently in a remote environment
• Previous customer service or client support experience preferred
• Passion for travel and helping others create memorable experiences
• Problem-solving mindset with a positive, proactive attitude
Perks amp; Benefits
• 100% remote work flexibility
• Comprehensive training and ongoing professional support
• Opportunities for career growth and advancement
• Access to travel-related perks and industry insights
• Supportive and collaborative team culture