The Sr. People Team Operations Manager is the connective tissue that keeps our
regional HR teams running smoothly across every site we operate in. This role
coordinates HR Policies and compliance across the globe, the People Team's
project management ensuring each piece connects to the other, compliance audit
readiness and coordination across all sites, and owns the policies library.
KEY RESPONSIBILITIES:
GLOBAL HR OPERATIONS
Own alignment of HR operations processes across all global sites —
onboarding/offboarding, data integrity, HRIS workflows, and policy
administration
Serve as the go-to resource for site-specific HR operations questions,
balancing global consistency with local nuance
Partner with regional HRBPs to standardize processes and close gaps across
geographies
PEOPLE TEAM PROJECT MANAGEMENT
Own the People Team's project portfolio: prioritization, timelines,
stakeholder updates, and post-project retros
Lead cross-functional HR initiatives — HRIS upgrades, policy rollouts,
engagement survey execution — from kickoff to completion
Build and maintain project tracking and reporting so People Team leadership
always has clear visibility into status and risk
Compliance Audits & Coordination
Lead compliance audit readiness across all sites — SOX, labor law, and data
privacy — coordinating with Legal, Finance, and site leaders
Own the audit calendar, evidence collection, and documentation for all
HR-related compliance reviews
Operational Excellence
Establish and continuously improve global People Team operating standards,
including SOPs, process documentation, governance, service metrics and change
management
Standardize workflow across regions while balancing global consistency with
local requirements
Drive process simplification, automation, and AI-enabled improvements to
increase efficiency and scalability
Measure operational performance through KPIs and recommend improvements based
on data
BASIC QUALIFICATIONS:
10+ years in HR operations, HR program/project management, or a similar
cross-functional operations role
Experience supporting a global or multi-site organization
Experience leading (not just participating in) compliance audits — SOX, labor
law, or data privacy
Strong project management skills; comfortable running multiple concurrent
workstreams without a team to delegate to
Organized and self-directed: able to manage multiple concurrent transactions
and queries without supervision
PREFERRED QUALIFICATIONS:
Industry Experience: Experience in SaaS, Aerospace, or global, multi-entity
organizations
Knowledge & Compliance: Familiarity with data privacy frameworks (e.g., GDPR,
DPDP) and labor relations (e.g., works councils/Betriebsrat)
Functional Expertise: Exposure to compensation, benefits administration, and
payroll handoffs
Education & Certification: Bachelor’s degree in HR, Business, or related
field; CIPD, SHRM-CP, or equivalent certification preferred
ABOUT JEPPESEN FOREFLIGHT:
Jeppesen ForeFlight is a leading provider of innovative aviation software
solutions, serving the Commercial, Business, Military, and General Aviation
sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical
data with ForeFlight’s expertise in cutting-edge aviation technology, the
company delivers an integrated suite of tools designed to enhance safety,
improve operational efficiency, and sharpen decision-making.
WHY YOU SHOULD JOIN:
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you
need challenging projects, a good work environment, and awesome coworkers. We
believe in our employees, and we empower them to make a direct impact on our
products and services messaging. We strive to provide our team and their loved
ones with a world-class benefits experience, focused on supporting their
physical, financial, and emotional wellbeing. Our benefits package includes but
not limited to the following:
Medical, dental, vision insurance with Employer paid health premiums
Open PTO Policy
401(k) with up to 10% company matching and immediate vesting
12 Weeks Paid Maternity Leave
12 Weeks Paid Paternity Leave
Flight Training Rewards
Pay is based upon candidate experience and qualifications, as well market and
business considerations: Summary Pay Range: $143,000-$175,000
Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency |
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