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DRAGONFLY HEALTH - A GREAT PLACE TO LAND
Dragonfly Health is the leading care-at-home data, technology and service
platform, and the industry’s first scale durable medical equipment (DME) and
pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced
technology and robust analytics to manage DME and pharmaceutical services as
part of a single, efficient solution for caregivers, patients, and their
families. We serve over 145,000 patients every day in all 50 states.
Here, you are an integral part of a team that is transforming the future of
hospice and post-acute healthcare. This is where innovation, collaboration and
compassion thrive, allowing us to carry out our work at the highest level to
serve our patients at a time in their life when they need us most.
We offer a dynamic and inclusive workplace where you'll have the unique
opportunity to shape the future of healthcare alongside a passionate and
talented team. We believe in empowering our employees to grow both personally
and professionally, providing ample opportunities for career advancement,
continuous learning, and skill development.
DRAGONFLY HEALTH IS OUR NAME FOR A REASON.
The dragonfly is symbolic of the transformational impact we’re making on the
industry, our people, and the lives we touch. We are a guiding force for what’s
ahead, delivering more than equipment and medications, but also comfort and
peace of mind. We are agile and adaptable, able to quickly and easily pivot from
one point to the next, ready for whatever situation or patient need that
arises.
WHATEVER IT TAKES. WHEREVER IT TAKES US.
WHAT WE OFFER
Competitive Pay $20.00 per hour
Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k
w/match, etc.)
Growth Opportunity and Career Advancement
Agile and Adaptable team culture
Innovative and revolutionary technology solutions
A higher calling to provide quality patient care
See how Dragonfly Health is transforming the world of hospice and post-acute
care.
[https://www.linkedin.com/posts/dfhealth_see-how-dragonfly-health-is-transforming-activity-7204921020292476928-Ut_7?utm_source=share&utm_medium=member_desktop]
WHAT YOU WILL DO
Configure contracted pricing, billing terms, and service parameters within
internal systems to ensure accurate invoicing and ordering functionality
Translate contract language (fee schedules, terms, amendments) into system
configurations and updates
Support implementation of new clients and providers by setting up and
maintaining accurate system data
Maintain and update provider, client, and equipment catalog data to reflect
current offerings and contract terms
Partner cross-functionally with Contracting, Implementation, Billing, and
Client Services teams to resolve issues and ensure alignment
Perform ongoing system audits and quality checks to ensure 100% accuracy in
configuration work
Serve as a resource for troubleshooting configuration issues and improving
system processes
WHAT WE LOOK FOR
Strong attention to detail with a track record of maintaining accuracy in
data entry, billing, or system configuration work
Experience working with contracts, pricing structures, or billing processes
(healthcare or DME preferred)
Analytical mindset with the ability to interpret data, identify
discrepancies, and resolve issues
Proficiency in Excel and comfort working with systems, databases, or
operational platforms
Ability to manage multiple priorities and deadlines in a fast-paced
environment
Strong communication skills and ability to collaborate across teams
Self-directed, organized, and proactive in identifying and solving problems
WHY OUR SYSTEMS CONFIGURATION COORDINATORS ARE IMPORTANT
This role is foundational to ensuring our systems accurately reflect how we do
business with clients and providers. The quality of this work directly impacts
billing accuracy, operational efficiency, and the overall client experience.
Errors in configuration can lead to downstream issues across multiple teams,
while strong execution enables scalability and consistency across our national
network. In short, this role sits at the intersection of contracts, systems, and
operations—and is critical to delivering reliable, high-quality service.
LET'S SOAR TOGETHER