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About brighthush
brighthush is a leading innovator in the healthcare data ecosystem, dedicated to delivering accurate, actionable insights that empower providers, payers, and patients alike. With a mission to streamline health information and enhance care coordination, brighthush partners with hospitals, clinics, and health systems across the United States to maintain the highest standards of data integrity. Our remote-first culture empowers talented professionals to work from anywhere while staying connected to a vibrant, collaborative community that values curiosity, excellence, and continuous improvement.
Why This Role Matters
As a Senior Data Entry Operator II, you will be the linchpin in our data validation pipeline, ensuring that every patient and facility record is accurate, complete, and uniquely identifiable. Your meticulous attention to detail and analytical mindset will directly influence the quality of the insights we provide to our partners, ultimately impacting patient outcomes and operational efficiencies across the healthcare continuum.
Key Responsibilities
- Data Matching & Verification: Cross‑reference client data between two distinct databases, confirming facility locations, addresses, and identifiers to create a single, authoritative record.
- Identifier Assignment: Assign a unique brighthush identifier to each client account, ensuring consistency across all internal and external systems.
- Line‑by‑Line Validation: Perform meticulous, line‑by‑line checks to reconcile discrepancies, flag anomalies, and document resolution steps.
- Web Research: Conduct targeted online research to gather missing facility details, verify contact information, and update records accordingly.
- Quality Assurance: Review completed entries for accuracy, completeness, and adherence to brighthush data standards before final submission.
- Process Improvement: Identify bottlenecks or recurring issues in the data matching workflow and propose actionable solutions to enhance efficiency.
- Collaboration: Work closely with the Data Governance team, IT support, and client service representatives to resolve data quality issues and refine data collection protocols.
- Documentation: Maintain detailed logs of data entry activities, exceptions, and corrective actions to support audit trails and continuous improvement initiatives.
Essential Qualifications
- Minimum of 3–5 years of experience in data entry, data cleansing, or database management, preferably within the healthcare or related regulated industry.
- Proven track record of maintaining high data accuracy rates (≥ 99.5%) in fast‑paced, remote environments.
- Strong proficiency with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with data management tools such as SQL, Power Query, or similar.
- Excellent written and verbal communication skills, with the ability to document findings clearly and concisely.
- Self‑motivated, detail‑oriented, and capable of working independently while meeting tight deadlines.
- Experience with web research tools and the ability to verify information from multiple reputable sources.
- Basic understanding of healthcare terminology and data standards (e.g., NPI, HCPCS, ICD‑10) is highly desirable.
Preferred Qualifications
- Prior experience working with brighthush or similar healthcare data platforms.
- Knowledge of data privacy regulations (HIPAA, GDPR) and best practices for handling sensitive information.
- Familiarity with data quality frameworks such as DCAM or DAMA-DMBOK.
- Experience in a remote-first organization, with a proven ability to manage time effectively and maintain productivity.
- Advanced Excel skills, including pivot tables, VLOOKUP, INDEX/MATCH, and data validation techniques.
- Basic programming or scripting knowledge (Python, R, or VBA) to automate repetitive tasks.
Core Skills & Competencies
- Analytical Thinking: Ability to dissect complex data sets, identify patterns, and draw logical conclusions.
- Attention to Detail: Consistently spot errors, inconsistencies, and outliers in large volumes of data.
- Time Management: Prioritize tasks effectively to meet daily, weekly, and monthly targets.
- Problem Solving: Quickly diagnose data issues and implement corrective actions.
- Collaboration: Work seamlessly with cross‑functional teams, sharing insights and fostering a culture of continuous improvement.
- Adaptability: Thrive in a dynamic environment where processes and priorities evolve rapidly.
- Technical Proficiency: Comfortable learning new tools and technologies to enhance data workflows.
Career Growth & Learning Opportunities
At brighthush, we believe that growth is a shared journey. As a Senior Data Entry Operator II, you will have the opportunity to:
- Progress to a Data Quality Analyst or Data Governance Lead role, overseeing larger data initiatives and mentoring junior staff.
- Participate in cross‑functional projects that shape the future of healthcare data integration.
- Access a curated library of online courses, webinars, and certifications in data analytics, healthcare informatics, and project management.
- Attend quarterly virtual town halls and workshops led by industry experts, fostering continuous learning and professional development.
- Receive regular performance feedback and a clear roadmap for skill enhancement and career advancement.
Work Environment & Culture
brighthush champions a culture of inclusivity, transparency, and innovation. Our remote-first model means you can work from anywhere in the U.S., while still enjoying:
- Weekly virtual coffee chats with teammates to build camaraderie.
- Monthly “Hackathon” sessions where employees propose and prototype solutions to real business challenges.
- A flexible schedule that respects work‑life balance, with core hours for collaboration and optional asynchronous work.
- Access to a digital wellness platform offering meditation, fitness, and mental health resources.
- Annual virtual retreats that combine learning, networking, and fun activities.
Compensation & Benefits
Hourly Rate: $16.81 per hour (competitive for remote data entry roles in the healthcare sector). Pay Frequency: Weekly, ensuring you receive timely compensation. Benefits Package: While the role is hourly, brighthush offers a comprehensive benefits program for eligible employees, including:
- Health, dental, and vision insurance options (after a short waiting period).
- Retirement savings plan with company match for full‑time employees.
- Paid time off (PTO) and holiday schedule aligned with U.S. observances.
- Professional development stipend to cover courses, certifications, or conferences.
- Employee assistance program (EAP) for mental health support.
- Flexible work arrangements and a stipend for home office equipment.
How to Apply
If you are passionate about data integrity, thrive in a remote setting, and want to make a tangible impact on healthcare outcomes, we encourage you to apply today. Submit your resume and a brief cover letter outlining your relevant experience and why you’re excited about this role. We look forward to exploring how your expertise can help brighthush continue to set the standard for data excellence in the healthcare industry.
Join brighthush – Where Data Meets Care
At brighthush, we don’t just process data; we transform it into insights that drive better care, smarter decisions, and healthier communities. As a Senior Data Entry Operator II, you will be at the heart of this transformation, ensuring every piece of information is accurate, reliable, and ready to power the next wave of healthcare innovation. If you’re ready to bring precision, passion, and professionalism to a role that matters, we can’t wait to meet you.
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