Note: The job is a remote job and is open to candidates in USA. Charles River Laboratories is hiring an Inside Sales Representative for its Biologics Testing business unit. The role drives biologics sales, manages customer inquiries and sales opportunities, and builds customer relationships through phone and email outreach.
Responsibilities
- Drive with customer follow-up and developing/closing Biologics opportunities
- Point of contact for all sales customer inquiries and outbound prospecting
- Engage with existing customers and generating sales opportunities
- Establish new customers and maintain/grow existing customer accounts
- Establish and nurture positive, productive relationships with customer accounts
- Work collaboratively with Marketing to drive product promotions and provide feedback on ROI
- Share customer problems/concerns with relevant departments for quality resolution
- Attend tradeshows routinely and aid in coordination of tradeshow events and or presentations
- Participate in Global Sales meetings as required
- Complete all required sales documentation in a timely manner
- Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data
Skills
- Bachelor's degree in a science or technical field required
- Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others
- Outstanding listening, verbal, presentation, and written communication skills
- Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types
- Strong ability to identify customer needs, obstacles to the sales process, and solutions using Charles River products and services
- Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Strong business sense, instinct, and personal drive
- Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork
- Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred
- A minimum of 2+ years of successful sales experience with a technical life science product preferred
- Experience working with Salesforce, Microsoft Dynamics or a similar CRM database a plus
Benefits
- Commission eligibility
- Based on your position these may include: bonus/incentives based on performance
- Based on your position these may include: 401K
- Based on your position these may include: paid time off
- Based on your position these may include: stock purchase program
- Based on your position these may include: Health and wellness coverage
- Based on your position these may include: employee and family wellbeing support programs
- Based on your position these may include: work life balance flexibility
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