Lifepoint Health has an opportunity for a Senior Analyst, Business Systems
(Cerner)!
You must be authorized to work in the United States without employer
sponsorship.
Location: Remote
Travel: Travel up to 30% overnight by land and/or air
Job Summary
The Senior - Analyst – Business Systems is responsible for meeting the needs of
internal and external LifePoint customers and supporting the Cerner Registration
and Cerner Scheduling application by planning, supporting, and implementing
information systems for Revenue Cycle Management. The Senior Analyst, Business
Systems acts as a liaison between facility departments and IS for software
issues and/or optimization.
This position provides the knowledge and skills to meet non-clinical staff
and/or hospital/clinics/legal medical records needs and performs in accordance
with LifePoint Health standards and policies. The Senior - Analyst – Business
Systems is a highly trained individual who must resolve problems under critical
time constraints, operates under minimal supervision, and identifies
opportunities for business process improvements using information technologies.
Provides subject matter expertise, input and guidance to the functional
development, implementation, and related meaningful use of Oracle/Cerner
Electronic Health Records (EHR), the patient registration and scheduling
operations, in support of the organizational strategic direction within
Lifepoint Healthcare venues. Provides non-clinical, informatics, and
experience-based knowledge to the team while assuring inclusion of others within
the Cerner team as appropriate to meet objectives.
Essential Functions
• Analyze and present various scheduling and registration requirements,
utilization, and trend across Lifepoint markets to drive adoption and reduce
costs.
• Participates in coordinating any application changes, including
maintenance/patches, software changes.
• Works with customers to resolve break/fix issues and needs for the clinical
EHR.
• Maintains a role to plan, deploy, and remediate technology initiatives and
patient outcomes with facility directors and the appropriate Health Support
Center (HSC) and facility stakeholders.
• Serves as the subject matter expert (SME) associated with scheduling and
registration workflows, improvements, and solutions deployments to imbed
operational technology into respective workflows, improving productivity, and
patient outcomes.
• Primarily responsible for the Cerner solutions requirements and workflows,
data retention, and Regulatory associated build items.
• Supports the repeatable model(s) of deployment for all types, including but
not limited to, Joint Venture (JV), Post-Acute, Acute, etc.
• Maintain strong role and work collaboratively in guiding the development and
deployment of materials and process design associated with area(s) of
responsibility, including training programs, sample ideal process flows,
templates, governance models, etc.
• Direct knowledge and build within Cerner tools for existing and new sites.
• Support the quality initiatives throughout the organization and recommend
system solutions or aids to enhance the technology solutions for improved
patient outcomes.
• Work directly with Cerner Oracle team in the design, prioritization, and
adoption of on-going improvements to non-clinical solutions.
• Collaborate to create cross functional relationships with peers and within
facilities to provide guidance in the adoption of non-clinical documentation
systems and other non-clinical technologies, use of data, with the goal to
achieve positive patient outcomes with LifePoint Health.
• Performs other duties as assigned.
• Regular and reliable attendance.
Additional Information:
• Position serves both internal co-workers and facility customers, clients,
patients, contractors, and vendors.
• Access to and/or works with sensitive and/or confidential information.
Exhibit a solid understanding and knowledge of Cerner Non-Clinical and
registration and scheduling build tools and workflows. (i.e. , DCPTools,
Bedrock, Clinical Reporting, Powerform, ESH, Rules, MPages, etc.).
Qualifications
Education
Bachelor’s Degree or any equivalent combination of education, experience,
and training that provides the required knowledge, skills, and abilities.
Radiology, Nursing, or other healthcare background preferred.
Must have a good working knowledge of Acute Care and Physician office
Registration and Scheduling processes and operations to include:
o Understands the workflow for registration for acute care facilities and
physician offices to include encounter types, Locations, Pre-Registrations,
and Eligibility Checking.
o Understands the workflow for scheduling for physician offices to include
appointment types, locations, ancillary department scheduling, Check In and
Check Out.
o Must Have At least 3-5 years of implementation and support experience with
Cerner Millennium Registration and Scheduling
o Experience with Cerner Millennium’s Practice Management/Revenue Cycle:
Registration, Cerner Registration Management, Practice Management/Revenue
cycle Scheduling, Scheduling Management
o Content for Acute Care, Experian Integration and Access Management
required.
o Basic knowledge of database concepts, sFTP processes and integration
practices
o Advanced level of knowledge in Excel, Access or other ETL tools
o Quick ability to learn and implement newly acquired skills
o Solutions orientated, self-starter, adaptable to change
o Excellent written and verbal communications skills
o Ability to work independently & within teams
o Strong interpersonal skills
Skills and Abilities
Business Mathematical Skills -- Ability to add, subtract, multiply, and
divide in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rates, ratios, and percentages and to draw and
interpret graphs.
Technical Computer Skills: Demonstrate use of intermediate computer
operations (basic programming, relational databases, and operating systems)
and intermediate software packages.
Complex Communication -- Frequently communicates complex information and
interacts with management. Can present, resolve, and address delicate
situations. Can motivate and persuade others.
Varied Business Problems -- Problems are varied and complex, requiring
analysis or interpretation of the situation. Problems are solved using
knowledge and skills, general precedents, and practices.
Department Specific Impact -- Decisions impact the management and operations
within a department. May contribute to business and operational decisions
that affect the department.
Functional Independent Judgement -- Provides and sets goals and priorities
for functional area. May make recommendations for department policies,
practices, and programs. Makes decisions for and/or resolves problems for
others.
Project Management Planning / Organization -- Handle multiple projects
simultaneously including task delegation, project oversight, and resource
allocation.
Work Environment
Remote based position
Business hours from 8 a.m. to 5 p.m. Monday through Friday (40 hours weekly)-
schedules may vary based on business necessity
Well-lit, ventilated, and climate-controlled office and hospital environments
with routine office equipment. In hospital settings, the individual may be
exposed to hazards and unusual elements that require appropriate safety
precautions.
Travel up to 30% as required for business needs, including potential
overnight travel by land and/or air.
EEOC Statement
“Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is
committed to Equal Employment Opportunity for all applicants and employees and
complies with all applicable laws prohibiting discrimination and harassment in
employment.”
Lifepoint Health is a leader in community-based care and driven by a mission of
Making Communities Healthier. Our diversified healthcare delivery network spans
29 states and includes 63 community hospital campuses, 32 rehabilitation and
behavioral health hospitals, and more than 170 additional sites of care across
the healthcare continuum, such as acute rehabilitation units, outpatient centers
and post-acute care facilities. We believe that success is achieved through
talented people. We want to create places where employees want to work, with
opportunities to pursue meaningful and satisfying careers that truly make a
difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to
promoting healing, providing hope, preserving dignity and producing value with
an inclusive workforce in which diversity is leveraged, respected, and
reflective of the patients, family members, customers and team members we serve.