This is a Fully Remote Job
About Our Client:
The organization operates in the cloud storage industry, offering a distinct alternative to traditional storage solutions. It addresses the challenge of high cost and complexity in cloud storage by providing a service that is significantly more affordable and faster than major competitors, with no fees for egress or API requests. The program aims to make cloud storage as accessible and essential as a global utility.
About the Opportunity:
The RENEWALS REPRESENTATIVE is responsible for developing and maintaining customer relationships to drive account retention and expansion. This role plays a crucial part in ensuring customer satisfaction and business growth by managing renewal processes and collaborating across internal and external teams. The position supports both channel partners and direct customers, contributing to the overall success of the customer success team.
Responsibilities:
Lead customer review calls to evaluate product usage, IT environment changes, and growth opportunities
Build and document renewal quotes, process orders, and maintain records in the CRM database
Collaborate with internal teams and external distributors and resellers
Meet or exceed individual and team sales quotas
Follow organizational policies and procedures
Monitor account risk and proactively engage with customers at risk of leaving
Participate in business development team meetings
Requirements:
Bachelor’s degree
Enthusiasm for working in a start-up environment
Experience with renewal automation, AI, and sales playbooks is a plus
1-2+ years of technology inside sales experience; storage experience preferred
Professional verbal and written communication skills
Strong planning and goal-setting discipline
Self-motivated with commitment to professional development
Experience using CRM systems; HubSpot and Salesforce preferred
Competitive and passionate about sales
Proven track record of exceeding sales retention and growth targets
Ability to work collaboratively in a team and develop territory plans
Efficient multitasking and organizational skills
Creative problem-solving to enhance customer experience
Attention to detail
Experience working with channel partners is a plus
Pay Range and Compensation Package:
On Target Earnings range from $90,000 to $110,000, with individual compensation based on experience, skills, location, and internal equity
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.