Note: The job is a remote job and is open to candidates in USA. Bureau Veritas is a global testing, inspection, and certification services organization. The Zoning Report Technical Writer provides technical and administrative support by coordinating project activities, researching municipal information, preparing zoning and site-investigation reports, and communicating findings and updates to clients and stakeholders.
Responsibilities
- Coordinates and communicates schedules with all vendors, clients, and internal and/or external team
- Develops reports defining project progress, problems, and solutions to present to stakeholders. Tracks data through web-based project management tools
- Ability to communicate clearly and succinctly with all stakeholders
- Receive and disperse Client Supplied Material (CSM)
- Contact municipality departments for project information
- Perform special projects as assigned by the leadership team to capture additional requirements or satisfy client needs
- Assists in identifying opportunities to improve efficiency and technological solutions
- Protects operations by keeping company information confidential
- Delivers outstanding customer service through timely response and proactive solutions to clients’ needs
- Demonstrates BV’s guiding principles in support of the company's strategic goals
- Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives
- Maintains safe and clean work area by complying with all procedures, rules, and regulations
- May be required to work overtime with prior authorization from supervisor
- Must be able to meet the physical demands of the job
- Conducts document research of all client supplied materials (CSM)
- Submits and tracks check requests for municipal data/information critical to zoning work and site-investigation reports (SIR)
- Tracks and procures all pending data/information from municipalities to complete zoning and SIR reports
- Provides flexible capacity to RFP Team for processing/obtaining FLEX IDs when onboarding new vendors
- Writes technical zoning reports and SIRs, using information gathered by municipality researcher(s)
- Pro-activity communicates information needed for report completion, as well as expected delays when encountered to key stakeholders
- Conducts report revisions as more municipal information is provided post-delivery
- Provides zoning-related information verbally and/or electronically directly to the Client
- Leads point on client questions and request related to zoning reports post-delivery, and delegates follow up instruction where needed to bring resolution
- Identifies and communicates efficiencies that can be captured in workflow(s)
Skills
- Ability to communicate clearly and succinctly with all stakeholders
- Must be able to meet the physical demands of the job
- Ability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from clients, peers, and technical field staff
- Ability to tailor presented information of or query response to receiving party
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables
- To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software
- Time management skills
- Active listening skills
- Critical thinking skills
- Problem solving skills
- Oral and written communication skills
- Ability to motivate, develop, and direct people
- Ability to work independently, as well as in a team environment
- Ability to work in a constant state of alertness and safe manner
- Must have a cell phone and supply your own internet service
- High school diploma or General Education Diploma (GED) required with some college preferred, and minimum of two years of administrative type experience
- None required
- Operate a computer (up to 100% of workweek)
- Regularly required to use hands
- Repetitive use of hands/fingers for keyboard interaction (frequently)
- Talk and hear
- Frequently required to stand, walk, sit, talk and hear
- Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl
- Must occasionally lift and/or move up to 10 pounds
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
- Ability to successfully work from remote location
- With some college preferred
Benefits
- Fully remote role
- Part time as needed role with variable working hours
Company Overview
Company H1B Sponsorship