Note: The job is a remote job and is open to candidates in USA. Tenet Healthcare is hiring a Workforce Optimization Program Manager to improve workforce and recruitment operations through process optimization, solution design, technology integration, and implementation. The role leads project management and continuous improvement initiatives across talent acquisition, HR processes, onboarding, orientation, and labor management.
Responsibilities
- Analyze current workforce and recruitment workflows and tools and identify areas for improvement to increase efficiency and effectiveness
- Develop, document, and implement scalable processes to enhance user experience and effectiveness
- Ensure compliance with policies, legal and regulatory requirements, and industry best practices
- Work cross-functionally with HR, IT, and other departments to improve systems and tools
- Manage and report out on recruitment and workforce-related projects, such as system implementations, process automation, and reporting enhancements
- Drive continuous improvement initiatives by leveraging data insights and stakeholder feedback
- Support monitoring workforce metrics and KPIs to identify trends, gaps, and opportunities for improvement
- Partner with HRIS and IT teams to optimize the use of applicant tracking systems (ATS), core HR, onboarding and other systems
- Support system migrations, integrations, and user training
- Serve as a key resource for recruiters, hiring managers, and HR teams in process implementation and troubleshooting
- Provide training and documentation to ensure alignment with updated policies and system
Skills
- Bachelor's degree in Business Administration, Economics or similar field (an additional 5 years of experience may be considered in lieu of a degree)
- High school diploma/GED required
- 2+ years of experience in recruitment operations, HR project management, or process improvement
- Advanced knowledge of Microsoft products such as PowerPoint, Word, and Visio
- Intermediate proficiency in Excel, including building and analyzing pivot tables and using VLOOKUP functions for data management and reporting
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong understanding of workforce technology, which can include applicant tracking systems (ATS), HR Technology, or labor/productivity systems
- Excellent organizational, communication, and stakeholder management skills
- Experience in healthcare recruiting or workforce management environments
- Familiarity with ATS, CRM, workforce planning, or HR systems
- Experience supporting large-scale change initiatives or system rollouts
- Knowledge of recruiting metrics, workforce analytics, and reporting
- Comfortable leading virtual live training sessions, developing clear user guides, and providing end-user support during new process or system launches
- Project management certification or formal training (e.g., PMP, Agile, Lean, Six Sigma)
Benefits
- Remote work
- Subject to employment status: medical, dental, vision, disability, AD&D, and life insurance
- Subject to employment status: paid time off (vacation & sick leave)
- Subject to employment status: discretionary 401k match
- Subject to employment status: 10 paid holidays per year
- Subject to employment status: health savings accounts, healthcare & dependent flexible spending accounts
- Subject to employment status: voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
- Subject to employment status: paid sick leave and other leave benefits in accordance with applicable federal, state, and local laws
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