Note: The job is a remote job and is open to candidates in USA. Wimmer Solutions is seeking a Workforce Management Analyst to support accurate, compliant, and efficient workforce operations across U.S. and Canadian locations. The role administers timekeeping, attendance, and scheduling systems, coordinates with HR, Payroll, Operations, and IT, and will develop further responsibilities in labor forecasting, analytics, and workforce planning.
Responsibilities
- Serve as subject matter expert for UKG WFM timekeeping, attendance tracking and scheduling across U.S. and Canadian operations, with eventual responsibility for labor forecasting and analytics
- Work closely with business operations, IT, HR, and UKG to support existing workforce/time & attendance systems, and to optimize solutions (including process, system enhancements, and new technology implementations)
- Ensure that timekeeping and workforce scheduling systems comply with applicable laws and regulations (federal, state/provincial, local) and corporate governance requirements in U.S. and Canada
- Monitor and validate accurate capture of worked hours, attendance exceptions (late arrivals, no-shows, early departures, breaks), PTO/leave usage and schedule adherence prior to payroll processing
- Identify system or process deficiencies related to workforce/timekeeping/ scheduling and labor balance monitoring; recommend and implement improvements to workflow, controls, documentation and automation
- Act as liaison between payroll, HR, operations and IT: capture business requirements for time & attendance/scheduling processes; articulate technical specifications for system improvements and enhancements
- Support internal and external audits of timekeeping, attendance and scheduling processes; prepare audit documentation, track findings, and implement remediation actions
- Provide reporting and analytics on time & attendance data (e.g., absence trends, exception volumes, schedule adherence, labor cost variances) and support the eventual development of forecasted labor models, staffing recommendations and scheduling strategy
- Collaborate with payroll accounting and payroll operations teams to understand how timekeeping and scheduling data flow into payroll; support resolution of variances and issues resulting from time/schedule inputs
Skills
- • Bachelor's degree in business, human resources, finance, analytics or related discipline required
- • Minimum of 5-7 years of related experience in time & attendance, scheduling, workforce management or equivalent; prior payroll experience or strong understanding of payroll input/impacts is highly desirable
- • Previous experience in a large, complex, multi-jurisdiction (U.S. and Canada) enterprise environment required
- • Advanced proficiency in Microsoft Office, especially Excel (including formulas, pivot tables, lookups) and strong working knowledge of other Office applications; ability to use data analysis tools and generate reports
- • Strong analytical, problem-solving and critical thinking skills; ability to communicate technical information effectively with all levels of management and stakeholders
- • Demonstrated experience leading projects or initiatives (system rollout, process improvement, training)
- • Excellent verbal and written communication skills; proven ability to build relationships across operations, HR, IT and vendor partners
- • Experience implementing or supporting HCM / workforce management / time & attendance / scheduling systems (e.g., UKG Pro, Kronos Workforce Dimensions, Kronos Central, ADP eTime, Dayforce, or similar or equivalent) is highly preferred
- • Workforce management or HR systems certifications preferred (e.g., UKG Certified Professional, CWM
- • CPP or FPC certification is a plus but not required
Company Overview