Note: The job is a remote job and is open to candidates in USA. Mass General Brigham is a not-for-profit healthcare organization supporting patient care, research, teaching, and community service. The Workforce Administration Analyst I interprets, analyzes, and executes employee data transactions across HR systems while ensuring data integrity and compliance. The role advises stakeholders, resolves complex data issues, and contributes to workforce administration projects and process improvements.
Responsibilities
- Interpret and analyze requests to determine appropriate actions, applying a strong understanding of HR data processes and system dependencies. Identify when destructive edits (e.g., deletions) should be replaced with corrective changes that preserve historical accuracy
- Ensure data integrity across HR systems by conducting proactive audits, reconciling discrepancies, and implementing data validation and correction procedures. Provide instructional feedback to requestors to prevent recurring data issues
- Advise HR staff, managers, and other stakeholders on the correct Workday processes and best practices to achieve desired outcomes, often translating complex workflows into clear, actionable guidance
- Serve as a key point of contact for employees, HR, and managers to provide analytical support and recommendations related to workforce administration transactions. Evaluate requests to recommend compliant and efficient solutions
- Collaborate cross-functionally with Compensation, Payroll, and HR Operations to resolve complex or escalated data issues that require research and judgment
- Lead or contribute to data integrity and compliance initiatives, including project-based updates, mass data loads, and configuration testing related to workforce transactions
- Support implementation of HR and Compensation Operations projects, providing input on system and process enhancements to improve accuracy and efficiency
- Document and communicate findings, summarize root causes of data issues, and recommend process improvements
- Exercise professional judgment and discretion in determining appropriate solutions within established policies, standards, and regulatory frameworks
Skills
- * Bachelor's Degree Human Resources Management, Business Administration or related Field of Study required
- * Experience can be accepted in lieu of a degree
- * Human Resources experience 1-2 years required
- * Analytical and problem-solving skills; ability to interpret complex requests and recommend appropriate business processes
- * Demonstrated expertise in maintaining data integrity and compliance across HR systems
- * Proficiency with Workday or comparable HCM systems and MS Office Suite
- * Excellent communication and interpersonal skills, with the ability to educate stakeholders on system processes and compliance requirements
- * Ability to work independently within established policies, applying sound judgment to resolve non-routine issues
- * Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- * M-F Eastern business hours required
- * Remote employees must use a stable, secure, and compliant workstation in a quiet environment
- Teams video is required and must be accessed using MGB-provided equipment
Benefits
- Remote work arrangement
- MGB-provided equipment for remote employees
- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses as applicable
- Recognition programs designed to celebrate contributions and support professional growth
Company Overview