Note: The job is a remote job and is open to candidates in USA. Alera Group is a U.S. insurance brokerage providing Employee Benefits, Property & Casualty Insurance, and Financial Services. The Workers Compensation Claims Consultant builds client relationships, oversees workers’ compensation claims services, provides technical expertise, supports return-to-work programs, and delivers training, claim reviews, and presentations.
Responsibilities
- Contact with clients, carrier and TPA claims adjusters, internal customers, and vendors on regular basis to serve as advocate, liaison, mediator, resource & problem solver
- Prepare, coordinate & present claim reviews, risk analysis, status spreadsheets and other claim meetings as requested
- When coverage issues arise, will research potential solutions through a review of client’s policies and then advocate on client's behalf with carrier
- Participate with or without sales executives in presentations to current clients, prospects, proposals, and RFP presentations
- Documentation and diary maintenance on key claims in Sagitta and ImageRight
- Function as back-up for other WC Claims Team members
- Provide assistance to clients seeking to enhance their return-to-work programs and light duty return to work opportunities
- Provide claims management training, “WC 101” to clients to educate them on the claims process
- Strong attention to detail, dependability, and ability to follow through on tasks
- Proficiency in Sagitta, ImageRight, claims functions, carrier websites, and MS Office (Word, Excel, Outlook, PowerPoint)
- Excellent oral and written communication skills, including public speaking and presenting to groups
- Washington and/or Oregon Agent’s License with at least 5 years of experience in commercial, personal multiline, and workers' compensation claims
- Expertise in complex loss analysis and commitment to continued insurance education (e.g., INS, AIC, SCLA, CPCU, CCM)
- Minimum 5 years claims experience related to Workers’ Compensation
- Proficient in complex loss analysis
- Familiarity with and experience in WC claims litigation
- Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARM)
Skills
- * Strong attention to detail, dependability, and ability to follow through on tasks
- * Proficiency in Sagitta, ImageRight, claims functions, carrier websites, and MS Office (Word, Excel, Outlook, PowerPoint)
- * Excellent oral and written communication skills, including public speaking and presenting to groups
- * Washington and/or Oregon Agent's License with at least 5 years of experience in commercial, personal multiline, and workers' compensation claims
- * Expertise in complex loss analysis and commitment to continued insurance education (e.g., INS, AIC, SCLA, CPCU, CCM)
- · Minimum 5 years claims experience related to Workers' Compensation
- · Proficient in complex loss analysis
- · Familiarity with and experience in WC claims litigation
- · Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARM)
- **California and Oregon experience preferred**
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- 401k
- Generous paid time off
- Remote work
Company Overview