Note: The job is a remote job and is open to candidates in USA. SeekWell, the parent company of 1-800 Contacts and The Framery, is seeking a licensed optician for a paid, part-time consulting engagement supporting research and prototyping for online eyewear shopping. The consultant will provide optical styling expertise, review concepts and prototypes, participate in customer research, and advise on frame attributes and emerging tools such as virtual try-on and AI-assisted recommendations.
Responsibilities
- Serve as the resident optical expert across a multi-phase project, from early research through the testing of new site design concepts
- Share how an experienced optician guides a customer from a large set of options down to a confident final choice, informing internal working sessions and early concept development
- Review design concepts and prototypes from an expert fitting and styling point of view, identifying what would work in a real setting and what would not translate
- Participate in or observe select customer research sessions, and in some cases directly simulate part of a proposed experience, such as offering expert recommendations behind the scenes, as part of how a concept is tested
- Advise on which frame and style attributes genuinely matter to customers, and how those compare to the language and categories used in the current product catalog
- Bring a point of view on emerging tools in the category, such as style quizzes, virtual try-on, and AI-assisted recommendations, informed by direct floor experience rather than only industry commentary
Skills
- 5-10 years of experience as a licensed dispensing optician, including significant time in a customer-facing retail optical setting
- Deep, hands-on experience helping customers narrow down frame choices and build confidence in a purchase decision, beyond fitting and adjustment after the sale
- A strong, current point of view on style and fashion in eyewear, and comfort evaluating a frame not only for fit but for whether it genuinely suits a customer's face and personal style
- Comfort working in a fast-moving, occasionally ambiguous project environment, rather than requiring a fully defined process from day one
- A record of industry contribution, such as teaching continuing education courses or publishing writing that advances the field, is preferred but not required
- Experience contributing to product design, customer research, or innovation initiatives is a plus, though not required
Benefits
- Paid, project-based consulting engagement
- Remote-friendly work arrangement, with potential for occasional in-person sessions with the project team in Draper, UT
- Possibility of extension beyond the approximately ten-week engagement, subject to assessment and mutual agreement
Company Overview
Company H1B Sponsorship