Note: The job is a remote job and is open to candidates in USA. RSM US LLP is a leading provider of professional services to the global middle market. The Workday Senior Analyst - Performance collaborates with HR, Talent Management, Performance, IT, and business stakeholders to develop, configure, administer, test, and optimize Workday Performance Management solutions while supporting governance, troubleshooting, training, and continuous improvement.
Responsibilities
- Special projects, as assigned, related to researching, specifying, developing, testing, and implementing enhancements to Workday Performance Management processes and technologies
- Works with project teams to ensure proposed solutions align with business requirements and maximize value to stakeholders
- Researches new technologies and Workday capabilities related to Performance Management, Talent, Goals, Feedback, and related talent processes and recommends adoption where appropriate
- Defines requirements for system enhancements, performance review processes, goal management, feedback processes, and related talent initiatives
- Performs gap analysis, develops acceptance criteria, and recommends solutions to improve employee, manager, and HR experiences
- Collaborates with internal IT, Talent Management, Performance, and HR stakeholders to configure and support Workday Performance Management functionality in alignment with Talent Technology strategy
- Works with project teams to evaluate system defects, assess business impact, and develop remediation plans
- Gather requirements and conduct discovery sessions with HR, Talent Management, Performance, and business leaders using techniques including interviews, workshops, surveys, process analysis, prototyping, and focus groups
- Document business requirements, configuration needs, security considerations, and reporting requirements related to Workday Performance Management processes
- Validate requirements with stakeholders to ensure alignment with business objectives
- Analyze and prioritize requirements with stakeholders, project sponsors, and project managers
- Organize, model, and document business processes and system requirements related to performance reviews, goal management, feedback, performance templates, questionnaires, and related talent processes
- Support solution design, testing, and deployment activities while ensuring alignment with Workday best practices
- Monitor Workday business processes, integrations, and automations supporting Performance Management for unusual behavior or system failures
- Identify and remediate issues when possible; manage tickets with IT, internal teams, and external vendors as needed
- Support performance review cycles, goal and feedback processes, testing activities, Workday releases, and production deployments
- Implement monitoring, logging, and notification processes to proactively identify and resolve issues
- Provide coaching and leadership to Talent Technology staff
- Develop and deliver training to Talent Technology team members, HR partners, and system administrators on Workday Performance Management functionality
- Support governance, process documentation, testing standards, release management, and continuous improvement initiatives
Skills
- Bachelor's degree or equivalent experience
- Advanced working knowledge of Workday HCM, Performance Management, Talent Management, or other HRIS platforms required
- Ability to establish, document, and improve business processes required
- Ability to stay calm under pressure required
- Strong analytical and problem-solving skills required
- Ability to gather, document, and translate business requirements into scalable system solutions required
- One-on-one and small group training skills required
- 4+ years of relevant experience required
- Ability to lead, supervise, direct, and review the results of projects or assignments required
- Ability to influence cross-functional stakeholders and provide oversight for Performance Management technology initiatives required
- For this position, the location is open to any of our US-based markets
- Experience supporting Workday Performance Reviews, Goal Management, Feedback, performance templates, questionnaires, and related talent processes preferred
- Experience with Workday reporting, dashboards, calculated fields, business process configuration, and security concepts preferred
- Development tools/languages including Microsoft Excel, SQL, Python, PowerShell, JavaScript, HTML, or related technologies preferred
- Experience supporting Workday Performance Management, Talent Management, or Core HCM solutions preferred
- Experience supporting performance cycles, goal and feedback processes, testing, configuration, production deployments, and stakeholder management preferred
Benefits
- The baseline expectation that employees and owners may perform work from home, an office, a client site, or other relevant business locations.
- For this position, the location is open to any of our US-based markets.
- We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
- Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
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