Note: The job is a remote job and is open to candidates in USA. ThedaCare is seeking a Workday Integration Engineer to support and optimize its Workday integration environment across Finance, Payroll, Supply Chain, and Human Resources. The role provides production support, develops and maintains integrations, manages security and testing, supports upgrades, and coordinates issue resolution with functional teams, vendors, and Workday Support.
Responsibilities
- Researches and implements enhancements or software configuration that optimizes and streamlines the application functionality to meet end user and business requirements. Provides data or application expertise for projects and key initiatives
- Works collaboratively with end users and other information services team members to develop a solution that meets business requirements and is supported by best practice. Builds problem-solving partnerships with customers, colleagues, and vendors. Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments
- Identifies resolutions to complex questions from end users in a timely, positive, and professional manner. Respectfully addresses situations or communicates decisions to ensure customer concerns or needs are met. Demonstrates professionalism with customers and vendors
- Researches and understands impacts of integrated system changes and impacts to outside systems
- Develops, implements, and monitors standards and best practices that will streamline workflows and maintenance within the applications supported
- Identifies, participates, and leads process improvement and problem solving in the work to decrease defects/barriers, enhance customer satisfaction, and reduce waste and/or cost
- Manages vendor relationships to ensure timely escalation and responsiveness
Skills
- Associate's degree required
- Minimum of 2 years IT experience
- Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
- Bachelor's degree preferred
- Health Care or IT experience preferred
- Workday or similar system experience preferred
Benefits
- Remote or hybrid work available
Company Overview
Company H1B Sponsorship