Note: The job is a remote job and is open to candidates in USA. Jade Global is seeking an experienced Workday Finance Consultant to support Customer-to-Cash (C2C) solutions. The role focuses on troubleshooting, system configuration, operational support, release testing, cross-functional collaboration, documentation, and training for billing, receivables, revenue management, and collections processes.
Responsibilities
- Incident Resolution: Act as the primary escalation point to resolve complex system errors, integration failures, and data discrepancies within Workday C2C (Customer Contracts, Billing, Accounts Receivable, Revenue Management, and Collections)
- System Configuration: Maintain and refine C2C business processes, condition rules, customer invoice workflows, and custom validations to improve process efficiency and accuracy
- Release Testing: Execute end-to-end system testing and validation for Workday bi-annual feature releases and weekly patches to ensure uninterrupted operations
- Cross-Functional Collaboration: Partner strategically with Billing, Accounts Receivable, Revenue Recognition, and IT teams to align system capabilities with evolving business requirements
- Documentation & Training: Create knowledge base articles, standard operating procedures (SOPs), and deliver ad-hoc end-user training to drive system adoption and reduce recurring support tickets
Skills
- Certification : Should have active Workday C2C Certification
- • Experience: 3–8+ years of hands-on experience supporting and configuring Workday Finance, with a mandatory focus on Customer-to-Cash (C2C) or Order-to-Cash modules
- • Core Knowledge: Deep understanding of the billing lifecycle, customer contracts, revenue recognition principles, and how C2C transactions impact the General Ledger and broader financial reporting
- • Technical Skills: Expertise in auditing complex business processes, troubleshooting security assignments, and designing or modifying advanced financial reports related to receivables and revenue
- • Certification: An active Workday certification in Core Financials, Customer Accounts, or Revenue Management is highly preferred
Benefits
- Remote work in the USA/Canada
- Benefits
- Discretionary bonuses
- Equity
Company Overview
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