Note: The job is a remote job and is open to candidates in USA. Wondersauce is a growth and digital transformation agency that helps brands rethink how they are discovered, how customers engage with them, and how the work behind them gets done. The Talent + Operations Coordinator will support recruiting and talent efforts, build relationships with candidates and freelancers, manage onboarding and offboarding processes, and contribute to broader agency operations and workflow improvement initiatives.
Responsibilities
- Support recruiting across disciplines, from understanding the need and developing a search strategy to sourcing, screening, coordinating interviews, and helping move candidates through the process. Build a strong understanding of the backgrounds, agencies, experience, and qualities that translate well to Wondersauce, and use that context to identify strong talent
- Proactively build and maintain a bench of candidates and freelancers we can tap as needs arise. Create a positive, thoughtful candidate experience and build relationships that extend beyond a single open role or immediate opportunity
- Manage the operational components of onboarding and offboarding employees and freelancers, coordinating across teams to make sure people have the equipment, access, information, and other essentials they need to get up and running, and that the appropriate steps are completed when someone rolls off
- Support broader conversations around team capacity, freelance needs, hiring priorities, and how we deploy talent across the agency
- Flex into other operational needs and initiatives as they arise, helping improve the processes, tools, and ways of working that keep the agency running effectively
- Look for thoughtful ways to use AI and other tools to make recruiting and operational workflows faster, more organized, and more effective
Skills
- Experience in a role that has required strong organization, people skills, judgment, and the ability to manage multiple priorities at once
- Experience working in a creative, digital, technology, advertising, or similar agency environment, with an understanding of how multidisciplinary teams work together
- Strong instincts around talent and an ability to understand the difference between someone who meets the requirements on paper and someone who could actually be successful in a role
- Curiosity and a willingness to learn. Some aspects of this role may be new, so we're looking for someone who is comfortable asking questions, building context, and figuring things out as they go
- Strong active listening skills and the ability to take direction, ask thoughtful questions, incorporate feedback, and apply what you've learned
- Ability to adapt your communication style based on the person, situation, and audience
- Comfort working in an environment where priorities can shift and you may be asked to jump into something you haven't done before
- Strong organization, follow-through, prioritization, and attention to detail
- Confidence working independently while knowing when to ask questions or pull others in
- Interest in a role that combines a core area of ownership with the flexibility to support different operational needs across the agency
Company Overview