Note: The job is a remote job and is open to candidates in USA. KnowBe4 is a digital workforce security company that helps organizations protect employees and AI agents from modern threats. The Workday Analyst (PATT) will support the implementation, configuration, optimization, and maintenance of Workday Payroll, Absence, and Time Tracking modules, including integrations, reporting, testing, releases, troubleshooting, and stakeholder support.
Responsibilities
- Provide day-to-day configuration and business support of Workday with a focus on the Payroll, Absence, and Time Tracking (PATT) modules
- Configure and maintain pay components, earnings and deductions, tax elections, garnishments, absence plans, time entry templates, time calculations, and scheduling rules
- Maintain Workday enterprise-wide payroll and time production system security, organizational structures, business processes, tasks, notifications, and system enhancements, and provide data entry support
- Maintain a strong grasp of security principles and how they apply to Workday and third-party integrations
- Support payroll accounting, GL posting, journal validation, and financial reconciliation in partnership with Finance/Accounting
- Design and support integrations (EIBs, Core Connectors, Cloud Connect, and Workday Studio) with time and attendance systems, benefits providers, banking/payment processors, and tax authorities
- Develop reports, dashboards, and worklets; set up scheduled reports; understand required permissions for report sharing; and support composite, matrix, and advanced reporting types
- Work closely with stakeholders to maximize existing processes and design new system changes to meet the strategic and operational needs of the business across the Payroll, Absence, and Time Tracking modules
- Thoroughly test configuration changes through unit testing and facilitate user acceptance testing (UAT)
- Own Workday semi-annual releases (R1/R2) for PATT, including impact assessments, regression testing, and feature adoption
- Manage and support required PATT reporting, including support for year-end reporting and related year-end activities
- Follow SDLC methodology for feature development and apply change management policies for deploying changes to production
- Troubleshoot production issues, drive root-cause analysis, and implement preventive controls
- Proactively work with the team to continuously improve system configuration and reporting to advance the quality of information provided to stakeholders
- Maintain strictest confidentiality in all work aspects
- Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems
- Analyze and document business requirements and processes
- Coordinate with technical writers to develop informative, coherent, and usable documentation
- Support HCM Core functionality configuration as needed
Skills
- Required minimum Bachelor's degree in Computer Science, related degree, or equivalent work experience
- Minimum 2-3 years of experience implementing and supporting Workday Payroll, Absence Management, and/or Time Tracking modules
- Strong understanding of absence plans, time entry templates, time calculations, and scheduling complexity
- Strong understanding of payroll processes, time entry design, and payroll accounting/GL posting
- History of leading and supporting successful projects
- Excellent knowledge of database reporting and analysis tools including Excel
- Strong customer service skills and ability to effectively assist system users to resolve problems and questions
- Ability to communicate, present, and interact effectively with all levels of management with effective verbal, written, and interpersonal communication skills
- Ability to multitask in a fast-paced environment
- Strong interpersonal skills and ability to develop and maintain relationships with third-party vendors as well as people within the organization
- You have a Growth Mindset: A belief that abilities can be developed along with a desire to be curious, learn & grow
- You take Initiative: Solve problems by thinking & taking action on solutions rather than waiting for direction
- You Give Back: Leverage your knowledge & expertise to make improvements around you
- You are Resilient: Work through challenges with optimism, agility & adaptability
- You demonstrate Awareness: An ability to understand how your attitudes & actions impact others and adapt your approach accordingly
- Workday Pro Payroll, Workday Pro Absence Management, or Workday Pro Time Tracking certification preferred
- Experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, Core Connectors, Cloud Connect, and iLoad) preferred
Benefits
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
- A modern, high-tech, and fun work environment
Company Overview
Company H1B Sponsorship