Note: The job is a remote job and is open to candidates in USA. AMERICAN SYSTEMS is a dynamic organization focused on innovation and customer success. They are seeking a Windows Server OS Administrator to install, configure, and maintain Windows Server operating systems, while supporting cloud environments and ensuring system security and performance.
Responsibilities
- Install, test, and configure to networking standards, patch, monitor, backup, and maintain various Windows Server operating systems and associated software utilizing physical and virtual hardware
- Utilize volume management techniques to create, maintain, expand, and shrink file systems; monitor performance of the file systems
- Utilize system tools to monitor performance, capacity, availability and perform operating system tuning.Support on-premise VMware vSphere workloads and assist with the transition of workloads into Azure, including rehosting planning, image standardization, and configuration alignment
- Supports Windows Server environments in commercial cloud providers like Azure
- Leverage cloud-native tools and services (e.g., Azure Monitor, Azure Update Management, Defender for Cloud) to manage system health, performance, and compliance
- Configure and maintain Active Directory, DNS, DHCP, Group Policy, and related Windows services across hybrid environments
- Harden systems per client Cyber-Security Policies, Standards, Regulations, and Notices. Security monitoring and updating of certification/accreditation procedures
- Address and resolve security vulnerabilities related to operating system software
- Add and remove client domain user accounts and roles as necessary
- Troubleshoot and resolve Tier 3 customer service requests and incidents for system problems, to include liaising with customers and vendors if needed, in a fast-paced environment
- Support automating tasks using client automation tools like Ansible
- Maintain and contribute to enterprise source code and configuration (GitLab) repositories
- Provide 24x7/365 remote support services and on-premises facility response as needed
- Document and perform changes and resolve incidents and problems using client's Configuration Management Tools and Systems
- Provide knowledge transfer documentation to the client as required
- Participate in Agile project management and a DevSecOps culture as required
Skills
- Clearance Required: Public Trust (Tier 4)
- Must be able to pass a federal background Investigation and obtain a Public Trust
- 6+ years of demonstrated engineering level experience supporting the Microsoft Windows Server operating system in an enterprise datacenter environment
- Ability to lead efforts of analysis and resolution of problems or issues and identifies when and how to escalate problems to the appropriate level
- Experience and comfort with change and ambiguity given the ever-evolving nature of the business
- Experience collaborating with Technology and Business Teams to deliver solutions that meet business objectives
- Must be able to work well in a collaborative team environment, but also independently
- Strong detail orientation supported by the ability to take a structured approach to achieve long-term objectives and build sustainable routines
- Demonstrated experience in coding/scripting in PowerShell and infrastructure automation
- Strong written and oral communication skills in the English language. All contractor employees must be able to read, write, speak and understand English
- Exceptional customer service skills
- Strong time-management and prioritization skills
- Ability to communicate applicable technical subject matter expertise to management and others
- EHS follows the IT Infrastructure Library (ITIL) service operation best practices. It is important for the employees to demonstrate experience based on ITIL framework
- Install, test, and configure to networking standards, patch, monitor, backup, and maintain various Windows Server operating systems and associated software utilizing physical and virtual hardware
- Utilize volume management techniques to create, maintain, expand, and shrink file systems; monitor performance of the file systems
- Utilize system tools to monitor performance, capacity, availability and perform operating system tuning
- Supports Windows Server environments in commercial cloud providers like Azure
- Leverage cloud-native tools and services (e.g., Azure Monitor, Azure Update Management, Defender for Cloud) to manage system health, performance, and compliance
- Configure and maintain Active Directory, DNS, DHCP, Group Policy, and related Windows services across hybrid environments
- Harden systems per client Cyber-Security Policies, Standards, Regulations, and Notices. Security monitoring and updating of certification/accreditation procedures
- Address and resolve security vulnerabilities related to operating system software
- Add and remove client domain user accounts and roles as necessary
- Troubleshoot and resolve Tier 3 customer service requests and incidents for system problems, to include liaising with customers and vendors if needed, in a fast-paced environment
- Support automating tasks using client automation tools like Ansible
- Maintain and contribute to enterprise source code and configuration (GitLab) repositories
- Provide 24x7/365 remote support services and on-premises facility response as needed
- Document and perform changes and resolve incidents and problems using client's Configuration Management Tools and Systems
- Provide knowledge transfer documentation to the client as required
- Participate in Agile project management and a DevSecOps culture as required
- Infrastructure and Platform Services: Windows Server Operating System (2016, 2019, 2022) hosted in VMWare, AWS, Azure, GCP, Virtualization Platforms: Azure VMware Solution (AVS), on-prem VMware vSphere, PowerShell, Ansible, GitLab, VMWare, Carbon Black, CyberArc, Defender EM, Remedy, ServiceNow
- As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States in accordance with 8 U.S.C. 1324b(a)(2)(C)
- Experience using automation tools (Ansible is preferred)
- Demonstrated experience managing Windows workloads in Azure, ideally including Azure VMware Solution or similar hybrid hosting models
Benefits
- Comprehensive benefits program
- Healthcare benefits
- Paid leave
- Retirement plans
- Insurance programs
- Education and training assistance
Company Overview