Note: The job is a remote job and is open to candidates in USA. JLL is a global provider of real estate and investment management services that combines world-class services, advisory, and technology to help clients shape a brighter way forward. The VP, Program Manager will lead PMO operations for a large data center campus, overseeing complex construction, infrastructure, and facility management programs. The role manages technical execution, client relationships, budgets, risks, teams, and operational readiness for mission-critical facilities.
Responsibilities
- Leading daily PMO operations for the data center campus, coordinating multiple concurrent projects across construction, infrastructure upgrades, and facility expansions
- Establishing and maintaining PMO frameworks, standards, governance structures, and reporting cadences specific to data center program delivery
- Serving as the central point of coordination between clients, contractors, design teams, MEP specialists, and critical systems vendors
- Managing master program schedules, interdependencies, and resource allocation across the campus portfolio
- Overseeing mission-critical infrastructure projects including power distribution, cooling systems, backup generators, fire suppression, and network infrastructure
- Ensuring adherence to data center industry standards (Uptime Institute Tier classifications, ASHRAE guidelines, etc.) and client-specific technical requirements
- Coordinating commissioning activities, integrated systems testing, and operational readiness for data center facilities
- Managing relationships with specialized data center contractors, equipment vendors, and critical infrastructure providers
- Acting as the primary client interface for program delivery, building trusted relationships with facilities teams, IT leadership, and executive stakeholders
- Conducting regular program reviews, presenting status updates, risk assessments, and performance metrics to client leadership
- Translating complex technical requirements into actionable program plans and communicating progress across technical and non-technical audiences
- Managing client expectations around capacity planning, phased delivery schedules, and operational transition planning
- Overseeing program budgets ranging into hundreds of millions of dollars, tracking costs across multiple projects and ensuring financial accountability
- Monitoring change management processes, reviewing and approving change orders while maintaining budget integrity
- Identifying and mitigating program risks including supply chain disruptions, long-lead equipment delays, and operational continuity concerns
- Ensuring compliance with safety protocols, regulatory requirements, and data center-specific operational standards
- Leading and mentoring a team of project managers, coordinators, and technical specialists focused on data center delivery
- Implementing continuous improvement initiatives to enhance PMO effectiveness, reporting accuracy, and program delivery efficiency
- Developing data center-specific project management methodologies, templates, and lessons learned repositories
- Supporting business development efforts through client relationship management, technical expertise, and proposal development
Skills
- Bachelor's degree in engineering (electrical, mechanical, or civil preferred), construction management, or related technical field
- 12+ years of program/project management experience with significant exposure to data center or mission-critical facility projects
- Proven experience leading PMO operations for large-scale capital programs ($100M+ portfolios)
- Deep understanding of data center infrastructure including power systems (UPS, generators, switchgear), cooling architectures (CRAC/CRAH units, chilled water systems), and supporting MEP systems
- Demonstrated success managing complex stakeholder relationships in demanding, high-accountability environments
- Experience with commissioning processes, integrated systems testing, and operational handover for critical facilities
- Extensive experience supervising, developing, and mentoring technical project teams
- Exceptional organizational skills with ability to manage multiple concurrent high-priority initiatives
- Strong financial acumen including budget management, cost forecasting, and value engineering
- Outstanding communication skills with ability to present complex technical information to diverse audiences
- This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship
- Advanced degree in engineering, construction management, or business administration
- PMP, CCM, or other recognized project management certifications
- LEED AP or data center-specific certifications (CDCP, CDCS, or similar)
- Experience with hyperscale data center environments or colocation facilities
- Familiarity with modular/prefabricated data center delivery methods
- Proficiency in project management platforms (Smartsheet, Procore, P6, MS Project) and data analytics tools
- Six Sigma or Lean certification with demonstrated process improvement track record
- Experience working with mission-critical clients in technology, cloud services, or telecommunications sectors
- Track record of successful business development and client portfolio growth
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Company Overview