Note: The job is a remote job and is open to candidates in USA. Horizon Mortgage Capital Corporation provides commercial mortgage solutions and helps borrowers and lenders align financing objectives. The Vice President Operations oversees daily operations, operational planning, workflow efficiency, performance metrics, resource allocation, compliance, customer service operations, and cross-functional initiatives. The role also develops team members, standardizes best practices, and drives sustainable growth in commercial mortgage services.
Responsibilities
- Overseeing day-to-day operational activities across the organization
- Leading operational planning, ensuring efficient workflow, and aligning processes with the company’s strategic and financial goals
- Monitoring performance metrics, managing P&L-related operational inputs, and collaborating with leadership on resource allocation and process improvements
- Optimizing customer service operations, coordinating cross-functional projects, and ensuring regulatory and internal policy compliance
- Developing and mentoring team members, standardizing best practices, and driving operational initiatives that support sustainable growth in commercial mortgage services
Skills
- Candidates should possess strong Operations Management and Project Management skills to oversee complex processes and initiatives
- Candidates should possess experience in Strategic Planning and P&L Management to support organizational goals and financial performance
- Candidates should possess excellent Customer Service skills to ensure a positive experience for borrowers and lending partners
- Candidates should possess strong analytical, problem-solving, and decision-making abilities
- Demonstrated leadership experience, including managing remote or distributed teams
- Strong communication and collaboration skills, with the ability to work effectively in a remote environment
- Relevant experience in financial services, commercial lending, or mortgage operations is highly beneficial
- Bachelor's degree in business, finance, or a related field
- Advanced degree or professional certifications are a plus
Benefits
- Full-time employment
- Remote work arrangement
Company Overview