Note: The job is a remote job and is open to candidates in USA. Hays is hiring a Customer Service Representative to support customers and deliver excellent customer experiences. The role involves resolving customer inquiries professionally, communicating effectively, and navigating multiple computer systems and programs while assisting customers.
Responsibilities
- Strong customer service and communication skills
- Ability to resolve customer inquiries professionally
- Experience in customer support, call center, or related roles is a plus
- Positive attitude and commitment to delivering excellent customer experiences
- New hires must reside in the state of California
- 1 year of experience in customer service (includes call center, retail, and restaurants)
- Ability to navigate across multiple computers monitors and programs (including Salesforce, Word, Excel, and Outlook) at one time while conversing with a customer
Skills
- Strong customer service and communication skills
- Ability to resolve customer inquiries professionally
- Positive attitude and commitment to delivering excellent customer experiences
- New hires must reside in the state of California
- High School Diploma or GED equivalent
- 1 year of experience in customer service (includes call center, retail, and restaurants)
- Ability to navigate across multiple computers monitors and programs (including Salesforce, Word, Excel, and Outlook) at one time while conversing with a customer
- Experience in customer support, call center, or related roles is a plus
Company Overview