Note: The job is a remote job and is open to candidates in USA. BurstIQ.LP is a technology-driven organization delivering secure, scalable data solutions for organizations across diverse industries. The Vice President Operations oversees day-to-day operational performance, leads operational strategy and process optimization, manages budgets and P&L, and drives efficiency, quality, scalability, and customer service.
Responsibilities
- Overseeing day-to-day operational performance across the organization
- Leads operational strategy, designs and optimizes processes, and ensures alignment between operational activities and overall business objectives
- Manages budgets and P&L, monitors key performance indicators, and drives initiatives to improve efficiency, quality, and scalability
- Collaborating with cross-functional teams
- Leading complex projects and programs
- Managing vendor and partner relationships
- Supporting high standards in customer service and delivery
- Mentoring operational leaders
- Implementing best practices
- Ensuring compliance with internal policies and relevant regulations
Skills
- Strong Operations Management experience, including process optimization, performance measurement, and cross-functional coordination
- Proven P&L Management skills, with a track record of budgeting, forecasting, and driving profitability
- Customer Service leadership experience, ensuring consistent, high-quality client support and satisfaction
- Strategic Planning capabilities, including the development and execution of long-term operational roadmaps
- Project Management expertise, with experience leading complex, multi-stakeholder initiatives from concept through implementation
- Demonstrated ability to lead remote teams, foster collaboration, and communicate clearly across all levels of the organization
- Strong analytical, problem-solving, and decision-making skills, supported by proficiency with operational and financial reporting tools
- Bachelor's degree in Business, Operations Management, or a related field
- Commitment to inclusive, non-discriminatory leadership and the ability to build diverse, high-performing teams
- Experience in a technology or data-focused organization, preferably in a high-growth or scaling environment
- Advanced degree (MBA or similar) is beneficial
Benefits
- Full-time, remote leadership role
Company Overview