Note: The job is a remote job and is open to candidates in USA. Riverside Insights develops assessment products that support students and educators. The UX/UI Designer will lead the end-to-end, 0-to-1 design of the Reach assessment platform and next-generation portfolio assessments, partnering with Product, Engineering, Psychometrics, and Content teams. The role will establish the UX framework and design system, conduct research, create accessible interfaces, and evolve the product after launch.
Responsibilities
- Own end-to-end UX strategy for Reach, defining personas, journey maps, and information architecture from a blank slate, with no legacy patterns to inherit or design around
- Lead user research and discovery (interviews, usability testing, workflow analysis) with students, educators, and administrators and internal stakeholders, to validate assumptions before design work begins
- Translate research findings into user flows, task flows, and interaction models that hold up across student, educator, and administrator experiences
- Build wireframes and interactive prototypes to test concepts with users and stakeholders before committing to high-fidelity design
- Define the information architecture and navigation model for a multi-role assessment platform, so each user type can find what they need without friction
- Turn assessment data into clear, actionable displays (score reports, dashboards, configuration screens) that educators can use to make decisions in seconds, not minutes or hours
- Design the onboarding and in-product guidance experience for educators and administrators
- Establish and track UX success metrics (task success, usability scores). Use metrics to help inform product roadmap for new features and improved useability
- Build and maintain a scalable design system and component library from day one, so design and engineering share a single source of truth as the platform grows
- Own high-fidelity visual design for every screen (typography, spacing, color, real content) once flows are validated
- Design accessible, responsive UI compliant with WCAG standards, built in from the start rather than retrofitted later
- Design print and PDF layouts for generated reports and assessment materials
- Partner with Engineering on design specs and developer handoff, and conduct design QA to ensure shipped work matches intent
- Continue to support, iterate, and expand the Reach design system and UX as new assessments and features are added post-launch
Skills
- 4-7 years of experience in product, UX, or UI design, with meaningful depth in both user experience and visual/interaction design
- Proven experience as a founding or lead designer on a 0-to-1 or greenfield build, defining UX frameworks, interaction patterns, and design systems from scratch, not just refining an existing product
- Strong foundation in UX research methods (interviews, usability testing, surveys), with the ability to translate findings into personas, journey maps, and actionable specs
- Experience building and maintaining a design system or component library from the ground up
- Proficiency in Figma (or comparable) for flows, wireframes, and interactive prototypes, from low to high fidelity
- Experience designing for multi-role, multi-stakeholder platforms and complex, data-heavy interfaces (dashboards, score reports)
- Working knowledge of accessibility standards (WCAG) and responsive design principles
- Comfortable operating with a high degree of ambiguity and limited existing structure
- Remote
- Occasional travel for off-site team meetings or conferences
- May require stationary positions, sitting or standing, for extended periods
- Experience in K-12 education, assessment, or clinical/behavioral health products
- Familiarity with AI-assisted design or product workflows
- HTML/CSS or React/Next.js familiarity, for closer engineering collaboration
- Experience mentoring designers or setting design standards adopted across multiple product teams
Benefits
- Medical, Dental, and Vision plans
- Company paid basic life and AD and D insurance
- Company paid long-term disability
- Paid Parental Leave
- Supplemental life insurance options
- Company paid Employee Assistance Program (EAP)
- Retirement plan with discretionary company matching
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Premium subscription to Calm for employee and dependents
- 33 days of company paid time off (PTO, Holidays, Summer Fridays, Wellness Days)
- Weekly Focus Wednesdays
- Flexible work arrangements
- Tuition Reimbursement Program
- Company orientation and 30, 60, 90 Day Onboarding
Company Overview