Note: The job is a remote job and is open to candidates in USA. Global Payment Holding Company is hiring a UX Designer to create seamless, user-centered experiences for its products and services. The role conducts user research, defines experience structures and patterns, and designs and evaluates accessible experiences across devices and channels.
Responsibilities
- Assists with the definition of UX Strategy by providing an understanding of vision and business strategy alignment, to ensure all stakeholders understand the user and the experience they desire. The UX Strategy could include competitive landscape, user analytics, customer data, behavioral segmentation, personas, high level scenarios, interaction model, journey map, content strategy, ecosystem considerations, social, mobile, local/cultural considerations, product roadmap, and feature set prioritization
- Performs appropriate research method needed which could include usability testing, complex audience and task analysis, development of personas, heuristic evaluation, cognitive walkthroughs, field observations, interviews, card sorting, and focus groups. Performs the research, analyses the results, and creates actionable and detailed recommendations based on the user research to ensure users needs have been identified and communicated to project team
- Defines the patterns, navigation, structure and hierarchy by creating user stories and scenarios, complex process flows, mind maps and affinity diagrams, journey mapping and ecosystem diagrams while identifying opportunities and challenges to ensure the users' needs are met when they interact with our product and services
- Creates the design of the user experience through facilitating participatory design sessions, design evaluations, brainstorming sessions, creating low fidelity wireframes, high fidelity prototypes, simulations, story boards, visual design, developing user design patterns and style guides to communicate and gain feedback from the users and stakeholders. Ensures design is in line with accessibility guidelines to ensure compliance
Skills
- Bachelor's Degree
- Relevant Experience or Degree in: Interaction Design, Human Factors, or Related Field, and/or combination of relevant training and/or experience in lieu of degree
- Typically, Minimum 4 Years Relevant Exp
- Researching and designing user experience solutions independently
- Psychology, Interaction Design, Human Computer Interaction, Product Design, Graphic/Visual Design, Human Factors, Library Science, English, Information Technology or related field
- Typically Minimum 4 Years Relevant Exp
- Researching and designing user experience solutions independently within the Financial Industry
- CUA
Benefits
- Opportunities to grow your skills and build your career within a global business
- Access to learning, development and on-the-job experiences that expand your expertise
- A supportive, inclusive team environment where your ideas and input matter
- Time to give back through community and charity initiatives
- A global employee assistance program to support your wellbeing
- Recognition through a global platform that celebrates your achievements.
Company Overview