Note: The job is a remote job and is open to candidates in USA. LexisNexis Risk Solutions hires a Sales Effectiveness Coach to help sales professionals build the knowledge, skills, and behaviors needed for customer-facing roles. The role partners with sales leaders to identify development needs, deliver coaching and learning experiences, develop training content and assessments, and support onboarding and ongoing employee development across Insurance and Healthcare.
Responsibilities
- Partner with Sales Leadership to identify coaching and development needs related to sales skills, business knowledge, product understanding, systems, processes, and customer engagement
- Design, develop, and deliver training sessions, workshops, practice activities, and on-demand learning content
- Create and maintain assessments that evaluate knowledge retention, skill development, and readiness milestones
- Facilitate role-play exercises, coaching sessions, and practice scenarios that help employees strengthen sales effectiveness and customer-conversation skills
- Develop learning materials, presentations, sales scripts, guides, and supporting resources that reinforce key concepts and best practices
- Support onboarding and ongoing employee development through customized coaching plans and structured learning experiences
- Attend sales training events and collaborate with stakeholders to create supplemental learning experiences that reinforce new concepts, messaging, and product knowledge
- Participate in customer-facing call observations and provide documented coaching feedback to employees and leaders
- Contribute to the development, maintenance, and governance of training content, learning paths, and enablement resources
- Support the planning, development, and facilitation of new-hire boot camps and other learning events
- Help establish and measure training effectiveness through assessments, feedback, and learning metrics
- Partner with stakeholders across the business to continuously improve training programs and employee development initiatives
- Travel as needed to support training events, boot camps, national meetings, customer advisory activities, and other business initiatives
Skills
- Bachelor's degree in Marketing, Human Resources, Business, or a related field
- 5+ years of experience in an Account Manager, sales, or related customer-facing role with demonstrated success
- 4+ years of experience in sales coaching, sales training, learning and development, or a related enablement function
- Experience coaching and developing sales professionals
- Experience creating and delivering training programs, learning content, assessments, and role-play activities
- Strong understanding of sales processes, sales methodologies, and effective coaching practices
- Excellent presentation, facilitation, communication, and relationship-building skills
- Ability to partner effectively with leaders and stakeholders across multiple functions
- Strong organizational skills and the ability to manage multiple priorities in a dynamic environment
Benefits
- Remote - USA - Nationwide
- Annual incentive bonus
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Annual Paid Time Off
- Up to two days of paid leave each to participate in Employee Resource Groups
- Up to two days of paid leave each to volunteer with your charity of choice
Company Overview
Company H1B Sponsorship