Note: The job is a remote job and is open to candidates in USA. LexisNexis Risk Solutions is hiring a Sales Effectiveness Coach to help sales professionals build the knowledge, skills, and behaviors needed for customer-facing roles. The role partners with Sales Leadership to deliver coaching, training, onboarding, and learning programs across the Insurance and Healthcare businesses.
Responsibilities
- Partner with Sales Leadership to identify coaching and development needs related to sales skills, business knowledge, product understanding, systems, processes, and customer engagement
- Design, develop, and deliver training sessions, workshops, practice activities, and on-demand learning content
- Create and maintain assessments that evaluate knowledge retention, skill development, and readiness milestones
- Facilitate role-play exercises, coaching sessions, and practice scenarios that help employees strengthen sales effectiveness and customer-conversation skills
- Develop learning materials, presentations, sales scripts, guides, and supporting resources that reinforce key concepts and best practices
- Support onboarding and ongoing employee development through customized coaching plans and structured learning experiences
- Attend sales training events and collaborate with stakeholders to create supplemental learning experiences that reinforce new concepts, messaging, and product knowledge
- Participate in customer-facing call observations and provide documented coaching feedback to employees and leaders
- Contribute to the development, maintenance, and governance of training content, learning paths, and enablement resources
- Support the planning, development, and facilitation of new-hire boot camps and other learning events
- Help establish and measure training effectiveness through assessments, feedback, and learning metrics
- Partner with stakeholders across the business to continuously improve training programs and employee development initiatives
- Travel as needed to support training events, boot camps, national meetings, customer advisory activities, and other business initiatives
Skills
- Bachelor's degree in Marketing, Human Resources, Business, or a related field
- 5+ years of experience in an Account Manager, sales, or related customer-facing role with demonstrated success
- 4+ years of experience in sales coaching, sales training, learning and development, or a related enablement function
- Experience coaching and developing sales professionals
- Experience creating and delivering training programs, learning content, assessments, and role-play activities
- Strong understanding of sales processes, sales methodologies, and effective coaching practices
- Excellent presentation, facilitation, communication, and relationship-building skills
- Ability to partner effectively with leaders and stakeholders across multiple functions
- Strong organizational skills and the ability to manage multiple priorities in a dynamic environment
Benefits
- Remote - USA - Nationwide
- Annual incentive bonus
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Annual Paid Time Off
- Up to two days of paid leave each to participate in Employee Resource Groups
- Up to two days of paid leave each to volunteer with your charity of choice
Company Overview
Company H1B Sponsorship