Note: The job is a remote job and is open to candidates in USA. InterSources Inc is recruiting for a UX Designer role supporting user-centered digital experiences in a remote U.S. work model. The role leads UX design for moderately complex and cross-platform projects, including research, strategy, prototyping, design systems, accessibility, development collaboration, and post-launch evaluation. It also provides design leadership, mentorship, and cross-functional influence over product direction and UX practices.
Responsibilities
- Understand the current state of the user experience by auditing existing designs, identifying user pain points, and aligning with product goals and technical constraints
- Advocate for the user throughout the design process, ensuring solutions address real user needs and contribute to seamless, intuitive experiences
- Collaborate with cross-functional teams including product managers, developers, compliance, and accessibility experts to align designs with business and regulatory requirements
- Create and refine wireframes, prototypes, and visual assets to explore and communicate design ideas clearly to stakeholders
- Support and apply user research to inform design decisions, validate concepts, and iterate based on feedback
- Ensure consistency and usability by leveraging existing design systems, researching design patterns, and considering accessibility implications
- Share and iterate on designs by gathering feedback from stakeholders, peer groups, and users to improve design quality and usability
- Prepare designs for development handoff, including documentation, annotations, and accessibility considerations
- Support the development process by answering questions, updating designs as needed, and participating in design reviews and walk-throughs
- Track and evaluate design performance post-launch using data and feedback to inform future improvements and enhancements
- Independently lead design efforts on moderately complex projects, balancing user needs with business and technical constraints with minimal supervision
- Contribute to UX Department efforts and improvements to help UX refine and improve practices/offerings
- Drive cross-functional collaboration and influence product/portfolio direction, guiding team/peers toward user-centered solutions while balancing business impact
- Elevate design quality and serve as a leading contributor to the UX Department's efforts and improvements, helping UX refine and enhance practices/offerings
- Adoption of AI-assisted design tools to enhance design efficiency and innovation
- Lead cross-platform design efforts, including mobile, web, and voice interfaces, ensuring consistency and usability across channels
- Influence product strategy by aligning design decisions with measurable business outcomes
- Craft effective and usable design concepts, interaction, and visual design artifacts with high attention to detail and accessibility standards
- Ensures that delivered designs are consistent with appropriate design systems and contributes to and drives the continued enhancement, growth, and adoption of design systems
- Leads and facilitates design sprints and iterations, including the execution of design work within a design sprint, in collaboration with Product Management, UX and development partners
- Provides constructive design feedback and guidance to other designers and sets a positive example to other designers for design critique
- Proactively collaborates with and connects other designers in and outside of their product team on design patterns and approach across experiences
- Leads and facilitates design strategy, concepting, and definition activities including design thinking, service design blueprinting, journey mapping, user flow mapping, and other UX methods. Delivers related artifacts
- Collaborates closely with Product Managers and Product Owners as a leading voice speaking on behalf of the user to influence the direction of a product or experience and its associated roadmap
- Communicates and collaborates closely with Design Core team on design system updates and implementation within products
- Leads and facilitates the implementation of UX Chapter-defined processes and best practices within the product team. Educates and is an ambassador for UX processes and value on the team
- Influences, supports, and collaborates with a variety of UX disciplines across divisions to deliver high-quality user experiences and achieve strategic business and UX goals
Skills
- 7+ years professional design experience
- Expert in a wide variety of UX Design methods and tools including user journey mapping, service design, design thinking, information architecture, low-fidelity design, high-fidelity design, design systems, accessibility in design, and prototyping
- Experience delivering responsive design solutions for a variety of devices and form factors
- Competencies in front-end development and collaborating closely with development partners
- Ability to integrate vendor/third-party applications and proprietary, 'in-house' products into a holistic user experience
- Must be able to communicate with impact across multiple audiences at all levels, including leaders, team members, and external vendors
- Able to expertly establish and maintain effective relationships across departments, business areas, and vendors
- Excellent leadership, collaboration, and motivational skills
- Expert in organizational skills and managing self
- Takes ownership for self-development and stays current with UX skills, including UX Design techniques, tools, and best practices
- Presents ideas, thoughts, arguments, and information persuasively and credibly
Benefits
- 100% Remote - US
- No travel
Company Overview