Note: The job is a remote job and is open to candidates in USA. MeridianLink is seeking a Senior Site Reliability Engineer to join its cloud engineering team and maintain a healthy, secure, and reliable production environment. The role owns AWS and database administration, backup and disaster recovery, monitoring, incident response, infrastructure scalability, and continuous operational improvement for a fully serverless platform.
Responsibilities
- Own day-to-day administration across AWS services, accounts, and access, as well as database administration across PostgreSQL and our other data stores
- Own backup posture across databases, S3 buckets, and queues; verify restores regularly and maintain a tested disaster recovery plan
- Proactively monitor production — CloudWatch dashboards, metric alarms, log-based metrics, and Slack alerting — addressing operational issues before they impact users
- Lead production debugging and incident response: build and maintain runbooks, participate in the on-call rotation, and resolve queue and dead-letter-queue failures through retry, redrive, and recovery
- Continuously refine our infrastructure to ensure it is easily deployable and scalable: keep infrastructure as code (SST/Pulumi) accurate, retire unused infrastructure, and keep cost visible and justified
- Share your knowledge of production operations with the team, fostering a culture of learning and growth
Skills
- Bachelor's degree and 4-6 years of related experience or equivalent work experience
- 5+ years of experience in DevOps, site reliability, or platform operations, with significant responsibility for production systems
- 3+ years of hands-on experience with AWS, with an emphasis on serverless services (Lambda, SQS, EventBridge, CloudWatch, S3)
- Strong database administration experience: PostgreSQL operations, backup and recovery, and query performance; comfort administering other data stores
- Proficiency in scripting languages such as TypeScript, Python, and bash for production automation and operational tooling
- Strong understanding of Linux, DNS, TLS, Docker, GitHub Actions, and infrastructure as code (SST, Pulumi, or Terraform)
- Experience with production monitoring and alerting, incident response, and on-call ownership
Benefits
- Fully remote work
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