Note: The job is a remote job and is open to candidates in USA. IntelliDyne, LLC provides mission-aligned services and people-first IT solutions to government organizations. The User Experience Analyst will support the Health & Human Services Agency by evaluating and improving user experiences, accessibility, and human-centered design across digital products and systems. The role includes research, wireframing, prototyping, usability testing, stakeholder collaboration, and guidance on Section 508 and WCAG 2.1 compliance.
Responsibilities
- User Experience Analyst supporting the Health & Human Services Agency. Provide input and reporting on all products and solutions regarding user experience, work product review and guidance for Section 508, and WCAG 2.1
- UX and UD deliverables shall include, as appropriate, design options represented as wireframes; design standards for systems and websites; and other documents for both the customers and development team to review, approve, and incorporate into systems and websites
- Assess the current state of systems and work products from a human-centered design perspective and produce a Human-Centered design report detailing initial findings and suggested remediation measures
- Ensure that service and system development, enhancement, and operations work includes user experience and user design participation and review
- Design and deliver high-fidelity wireframes optimized for a wide range of devices and interfaces
- Translate clients’ product vision into tangible digital experiences by researching, conceiving, sketching, wire-framing, prototyping, and testing experiences
- Identify design problems and devise elegant, simple solutions
- Make strategic design decisions related to core and new functions/features. Validate design decisions and concepts through user research, heuristic analysis, and user testing
- Efficiently balance multiple projects and project types
Skills
- At least 3 years of UX design experience (in industry, freelance, etc.)
- Experience with screen readers including, but not limited to JAWS, NVDA, or Microsoft Narrator, to test keyboard navigation, responsive design for desktop/laptop and mobile devices, as well as multiple browser brands and browser versions such as Chrome, Firefox, Safari, and Edge
- Wire-framing experience required
- Firm research and usability foundation
- Experience planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- Proficient in visual and interaction design
- Expertise in Adobe XD and Adobe Suite products
- 508 compliance, WCAG2.1 and accessibility knowledge
- Experience in using UX design best practices with a deep understanding of mobile-first and responsive design
- Ability to effectively work with clients to understand detailed requirements and design complete user experiences that meet client vision and end-user needs
- Strong written and spoken communications skills and ability to present ideas to all levels of stakeholders, including VIPs
- Ability to iterate designs and solutions quickly, efficiently and intelligently
- Must possess problem-solving skills, an investigative mentality, and a proactive attitude with the courage to speak up and take charge when necessary
- Ability to operate with minimal guidance and direction
- Strong time and project management skills to ensure all deadlines are met
- Must have a Public Trust Clearance or higher
- Location: This position is remote within 1 hour of Vienna, VA
- Preference will be given to candidates who demonstrate experience designing complex solutions for complete digital environments regardless of cumulative years of experience
- Bachelor's degree strongly desired
- UX certifications strongly preferred
Benefits
- This position is remote within 1 hour of Vienna, VA
Company Overview