Note: The job is a remote job and is open to candidates in USA. HyBridge Solutions, an Argano Company, is seeking a customer-centric Senior UKG Solutions Consultant to support the delivery of UKG Pro implementation, upgrade, and optimization projects. The role gathers business requirements, configures UKG Pro Core and Payroll solutions, manages data conversion and testing, supports training and change management, and helps ensure successful deployment and customer satisfaction.
Responsibilities
- Serve as the functional consultant/UKG Pro expert to deliver multiple concurrent complex implementation, upgrade, or optimization projects on the UKG Pro core products (includes HR and Payroll)
- Participate in project planning sessions, attend customer kick-off meetings, and provide subject matter expertise to educate the customer on key components necessary for a successful deployment
- Host Discovery sessions to gather unique business requirements that will be used to configure the UKG Pro solution
- Analyze existing system interface requirements, obtain technical specifications to meet integration requirements
- Keeping the customer goals in mind, design a solution that will promote optimal usage and ROI
- Recommend best practices and possible re-engineering of business processes to achieve optimal product value
- Configure the UKG Pro Solution according to customer approved business requirements
- Collaborate and conduct a full and thorough data analysis and provide input to customers and internal teams on best practices for data conversion and data cleanup
- Interpret, validate, and participate in converting data from source system(s) to target system including demographic data, taxation, benefits, payroll balances, additional tables, contacts, dependents, beneficiaries, and optional data including job history, status history, check detail history, platform configurable field data, and complex elements (e.g., system setup tables, employee pictures and documents)
- Provide input on data conversion methodology and process improvements
- Review and modify customer test plans to ensure all use cases are captured effectively
- Perform a gap analysis to ensure all requirements can be met and proactively identify any deviations or gaps
- Conduct user acceptance testing in appropriate environment to pass QA measures prior to granting customer access for testing
- Conduct product training to ensure customer is self-sufficient and enabled to successfully test and utilize the UKG Pro solution effectively
- Partner with the customer on effective change management practices and ensure deployment readiness using a combination of production checklists, QA, and training and communication plan
- Triage and remediate all reported issues while ensuring appropriate priority is assigned
- Participate in Go/No Go decisions and provide functional support for the project deployment/Go-Live
- Provide guidance and support as needed during the post go-live support period
- Execute all tasks with a high level of accuracy and maintain a strong focus on quality assurance and customer satisfaction
- Proactively identify ways to accelerate TTV (time to value) for customers by recommending process efficiencies, product enhancements, and streamlining processes to eliminate redundancies
Skills
- • Minimum 3-5 years consulting or human resource administration experience
- • Bachelor's degree in business or equivalent experience
- • Strong SQL, knowledge of HCM and Payroll, analysis, consulting, organization, written and verbal communication. Knowledge of any ETL tool is desired
- • Proficiency with PC tools (Excel, PowerPoint, Outlook, Smartsheet, TEAMs)
- Travel will be required depending on client and project needs
- Prolonged periods of sitting at a desk and working on a computer
- • Configuration, testing & data mapping experience preferred
- • PHR or SPHR Certification preferred
- • Experience in healthcare, manufacturing, retail, hospitality, food services, service & delivery, and/or public sector verticals preferred
Benefits
- A combination of home office and on-site client work environment.
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